“Typically PP does a good job, but it is often difficult to reach someone for service. I have been calling to schedule a repair of a botched job they performed for 6 weeks and still have not received a return call, despite the operator assuring me I'd receive one by the end of the day many times over.”
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“Parker Pearce Service Experts did a very good job installing a new furnace and water heater, under unusual circumstances. They also hired a chimney company to come in an install a new chimney pipe. See fuller description below.”
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“I would recommend Parker Pearce for their fast service.”
“Excellent customer service; professional technicians”
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“They didn't do anything- showed up looked at my hot water heater, said they couldn't service it, and charged me anyway.”
“In these times it is extremely important you know who is entering your home and you can rely on the technician to give you a fair and just repair.”
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“They are good at what they do and are available no matter what the time is.”
“Parker pearce could not even repair the unit even after re-doing the work a second time. History showed re-do of work several times. The unit should declared a "lemon" and replaced years ago.”
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“We have been customers a long time. Parker Pearce Service Experts (BAL) is always good about responding as promptly as they can when we have problems with our heating and air conditioning. This time we had really difficult problems. They came right out and on top of that, Parker Pearce Service Experts (BAL) helped me get my new thermostat on the Wi-Fi system and the app on my phone as I was not able to get it done. That was really, really helpful!”
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“We have received an experienced service from them. The work and assistance of John made it easier to find the contract with Parker Pearce. We received service from other experts, and they were very professional. They provided good series.”
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“I have been very happy with the quality of the technical assistance and technicians I have worked with.”
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“Service was prompt and complete. Carlos worked extremely hard to rectify issues with our humidifier that is now running properly.”
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“I would likely refer because they did good work!”
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“They don't follow up.”
“I don't have an extensive experience with the response and value of services to give the full rating”
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