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“Since you guys keep sending me emails asking for my feedback that I haven’t wanted to give, here you go. I scheduled an appt for you guys to look at my chimney and fireplace for safety and cleaning, and I specifically told the scheduling woman what type of fireplace I have. When the person showed up, he told me you guys don’t service my type of fire place nor do you clean chimneys. So no work was done yet you still charged me the $100 service charge for the guy to show up. This could have all been avoided but your scheduler did not seem to care when making the appt.”
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“Never”
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“Knowledgeable, professional, courteous, friendly, respectful of property and they do a thorough job. Pricing seems competitive for the product and services rendered. I trust their recommendations and any concerns that may point out.”
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“Great work each time by Brian! Very efficient and thorough when he performs the seasonal maintenance. We have been very happy with Texas Air Doctors!”
“Always receive great service. Very responsive to our needs. Brian a very helpful technician!!”
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“We have been customers for several years and a part of their VIP club for a few years. They have taken very good care of us!”
“Professional and competent team members”
“I called late on a Saturday when my AC unit issued and emergency notification. The Tech (Brian) was there an hour later and solved the problem in about 25 minutes. He ensured everything was working and said he was the on call tech for the weekend and if we had any more problems to call”
“Texas Air Doctors have been nothing but excellent when caring for our home's heating & cooling needs. Every tech who has entered our home has been kind & courteous. The office staff is also professional. I wouldn't hesitate to recommend them.”
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“friendly people, knowledgeable”
“I am happy with the service. The technician is always very helpful and knowledgeable, and that is why I keep going back.”
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“Texas Air Doctors understood the problem and was able to fix it.”
“They are an excellent company and I have been using them for years!”
“Be careful who you use for subcontractors.”
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“So very professional. Gave the impression that they were glad to be of assistance to us. Kept us informed of everything they did. Absolutely will use them in the future.”
“The whole staff is helpful in scheduling, answering questions and servicing our fireplaces and HVAC”
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“They are very friendly, efficient, courteous and quick to respond.”
“They are all very responsible and efficient.”
“We have been customers since 2018, and have been totally satisfied with the great service we have received. Brian has been our technician each time, and has been absolutely outstanding!”
“They were professional and dependable.”
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“Texas Air Doctors was the only company that could fix my problem. I had a problem with the pilot light in my self-contained fireplace.”