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“They are timely and call me prior to arriving. They are knowledgeable and answer questions I have.”
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“Total Air and Heat serviced my old HVAC unit for a couple of years, making sure it was running properly and safe even though it was quite old. I always found their service people friendly and knowledgeable. During routine maintenance service in the fall of 2020, they detected a COx leak in the equipment and a cracked part in the 29 year old system, which I had been considering replacing. Within an hour, a sales person was there to walk me through the choices of units and what I needed for my square footage. I amde my choice and within days had a new, great system, which I enjoyed very much for the next 8 months before I sold the house. Total Air and Heat has always done what they said they would do and provided quality, dependable service within a reasonable price range, and I would recommend them to anyone. I left all their information and a high recommendation of Total Air and Heat with the new owners of my house.”
“On time. Friendly”
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“The service was outstanding, and the sales service was very impressive.”
“A quality organization that does quality work.”
“They were prompt and showed up on time and were friendly. They sent a text a head of time letting me know they were on the way. They were good.”
“I've been a customer for a good while and their customer service is just absolutely terrific.”
“Yeah I defiantly would!”
“I recommend them because it is a family owned company that have been around for a long time and I trust that they do honest business!”
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“They are really helpful, quick”
“Their price was higher compared to other companies I called.”
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“I have in the past and will in the future continue to recommend Total Air & Heat Co.”
“Total Air & Heat is an outstanding company with excellent customer service and prompt, skilled technicians.”
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“We have used Total Air & Heat for over 15 years and have never been disappointed. They are on time, fully transparent on the work that needs to be done, and leave the work area neat and clean when they are finished.”
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“No. Not likely to recommend. Charged $180/hr and six visits to repair my system that they messed up starting in November 2020.”
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“They were friendly & efficient. It ended up taking two days to install our system but they made sure our bedroom had AC before they left the first night”
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“We've used Total Air & Heat Co. for over 15 years and have been very satisfied. I feel like the are customer friendly.”
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“Total Air & Heat Company was very reliable and provided great customer service.”
“The install crew was very professional.”
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“I have come to expect the best from Total Air and Heat. My expectations is really high and Total Air and Heat never disappointments me.”
“I highly recommend them.”
“They have excellent service.”
“They are great and wear booties which is a plus.”
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“I had an emergency and they pushed harder than anyone else to get it fixed. They really came though for me.”
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“I have recommended them in the past.”
“We have sometimes used Total Air and Heat for our church and there have been issues.”
“Total Air and Heat Co. offered me great service with great people.”
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“I have trusted them for close to 20 years. They fulfilled every need that I had and have done so very well.”
“Total Air and Heat installed a second AC for me and they did a very good job. They did one for me 20 years ago.”
“I am a commercial inspector and I highly recommend the Total Air & Heat Company to my clients.”
“I do not to be identified personally but basically this is a different company since Steve Lauten turned the company over to his son. Very touch issue.”
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