Village Plumbing & Air
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Village Plumbing & Air has received 4.8 out of 5 stars based on 2156 customer reviews. Learn about Our Research Process.
5
1944
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89
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25
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2nd year as a Best Pick
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"At Village Plumbing & Air, everything we do is focused on you. Satisfied customers are essential to our continued success. We want your experience with Village Plumbing & Air to be the very best. We achieve this by listening to you and understanding what you want in total home comfort."

Monica Ryan | Owner
Company Information
Services Offered
Village Plumbing & Air provides residential air conditioning and heating system repair, replacement, installation, and maintenance. Additional services include ductless A/C system installation, air duct cleaning, attic insulation, air filters, thermostat installation, and a full range of plumbing services. The company also offers 24/7 emergency HVAC and plumbing services.
Warranty
Warranties range from 90 days to 25 years.
Company History
The woman- and family-owned company was founded in 1946 and has over 80 employees on staff.
Distinctions
Village Plumbing & Air received Houston Press's 2021 Readers' Choice Award for Best HVAC Company and Best Plumber.
Employee Information
Employees wear shoe covers, use drop cloths when servicing customers' homes, and undergo background checks and drug testing.
Areas Served
Baytown, Bellaire, Channelview, Conroe, Crosby, Cypress, Deer Park, Friendswood, Galena Park, Hockley, Houston, Huffman, Humble, Katy, La Porte, League City, Magnolia, Manvel, Missouri City, New Caney, Pasadena, Pearland, Porter, Richmond, Seabrook, South Houston, Spring, Stafford, Sugar Land, Tomball, Waller, Webster
Address
5403 Kirby Drive
Houston, TX 77005
Hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
7:00 am - 5:00 pm
Sun
Closed
Licenses
TACLB00034739E

Compiled Score:

Village Plumbing & Air has received 4.8 out of 5 stars based on 2156 customer reviews. Learn about Our Research Process.
5
1944
4
89
3
25
2
17
1
81
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Review by
12/31/2022

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11/28/2022

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10/18/2022

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10/12/2022

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10/12/2022

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10/12/2022

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Review by
10/12/2022

“Never showed up”

Review by
10/06/2022

“These are honest hard working people who are really good at what they do!”

Review by
10/05/2022

“Village Plumbing is very professional and knowledgeable!!”

Review by
10/05/2022

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10/05/2022

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10/05/2022

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Review by
10/03/2022

“Extremely expensive for changing out a bathroom sink faucet. Was offered two lower prices but won’t be using your company against”

Review by
09/30/2022

“Polite and pleasant when phone call is answered, and prompt response”

Review by
09/30/2022

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09/30/2022

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09/30/2022

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Review by
09/30/2022

“Too much sales pitch on things not needed and overcharges”

Review by
09/30/2022

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Review by
09/30/2022

“Village Plumbing took advantage of me to charge the maximum amount they could. I hired another reputable plumbing company after Village Plumbing left and they said that the line that was "blocked" should have first been cleared to accurately assess what was needed. Village Plumbing made no effort to clear the line before proceeding to advise me accordingly. I believe that this was done on purpose so that Village Plumbing could charge me unfairly when the only thing that may have been necessary was just to clear the blockage. They are not a reputable and honest company in my view.”

Review by
02/11/2022

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Review by
02/10/2022

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Review by
02/08/2022

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Review by
02/05/2022

“Village Plumbing Home Services was extremely responsive, provided lots of communication on arrival times and text message updates, and the technician was really technically sound.”

Review by
01/11/2022

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Review by
01/07/2022

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01/07/2022

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Review by
01/06/2022

“I have used them for over 20 years now, and they are outstanding.”

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01/06/2022

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01/06/2022

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01/06/2022

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01/06/2022

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Review by
01/06/2022

“They do quality work”

Review by
01/06/2022

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Review by
12/13/2021

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12/10/2021

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12/10/2021

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12/10/2021

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12/10/2021

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Review by
12/10/2021

“They were fine. I would use them again.”

Review by
12/10/2021

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Review by
12/10/2021

“Village Plumbing Home Services is so expensive. Many other places are not as expensive.”

Review by
12/10/2021

“The last time Village Plumbing Home Services were here, the crew acted like he didn't want to do the job. He was sitting there looking and wondering what he is supposed to do, I wouldn't recommend them because of that issue. Before that issue, I would've recommended them.”

Review by
12/10/2021

“The work has been shotty, they replaced two water heaters and it still does not work properly.”

Review by
12/09/2021

“Excellent service, and nice technicians.”

Review by
12/09/2021

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Review by
11/16/2021

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Review by
11/16/2021

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Review by
11/12/2021

“I did not get good estimates of when people were going to come and do work.”

Review by
11/11/2021

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11/11/2021

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11/11/2021

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11/11/2021

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Review by
11/11/2021

“They did great!”

Review by
11/11/2021

“They were very prompt and responsive. They did a great job.”

Review by
11/15/2018

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Review by
11/14/2018

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11/12/2018

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11/12/2018

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11/12/2018

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11/12/2018

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11/12/2018

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11/12/2018

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11/12/2018

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Review by
11/12/2018

“Village Plumbing Home Services was professional; they are good!”

Review by
11/12/2018

“They did a great job.”

Review by
11/12/2018

“Everything was great with Village Plumbing Home Services. I did not have any problems.”

Review by
11/11/2018

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11/11/2018

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11/10/2018

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11/10/2018

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11/10/2018

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11/10/2018

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11/10/2018

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Review by
11/09/2018

“I asked the two plumbers from Village Plumbing Home Services their professional opinion on something and they couldn't give an answer and put it back on me. I was unhappy with this because I feel the plumbers should have been able to give an opinion on the issue and not put it back on the client. The plumbers also took advantage of me by trying to upsell me on a product that wasn't necessary.”

Review by
11/07/2018

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11/07/2018

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11/04/2018

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11/04/2018

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11/03/2018

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11/01/2018

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11/01/2018

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11/01/2018

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11/01/2018

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11/01/2018

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11/01/2018

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11/01/2018

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11/01/2018

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11/01/2018

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11/01/2018

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10/30/2018

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10/30/2018

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10/30/2018

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10/30/2018

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10/30/2018

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10/30/2018

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10/30/2018

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Review by
10/30/2018

“Incorrectly diagnosed problem, wouldn’t listen to what I was telling the technician what the problem was and significantly over priced”

Review by
10/30/2018

“They have done good work with me in the past but this last experience was not up to par but that is all I really want to say. The people that did the manual work did great but the guy that was supposed to be the expert was not very helpful.”

Review by
10/11/2018

No review comments provided

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