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“My representative was very helpful and explained what he was working on in detail. I appreciate the time he took to provide me with the service I requested.”
“The technician was professional and nice. He did an examination. The price was too high and he wasn't able to do the repair because the company doesn't do that type of service.”
“Waiting for mitigation. Pending issues not resolved. Work done 3/5/25. Messy caulking job as also noted by remodel guy that needed remedied along with other issues. Called James Hurt twice.”
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“They were very professional, friendly, and very patient with any questions and concerns I had.”
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“I would recommend with a caveat of expensive.”
“No Thanks!”
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“They do very good work, but need to learn better communication.”
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“answered below!”
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“The HVAC technician who came was fabulous!”
“Pricing is extremely high. I was told that a 20% discount would be made if a member to find out later it is capped at $100 per visit.”
“The cost of the repair was way above market price by about 40%”
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“He did not help me at all. The plumber put two holes in my wall and then left. He didn't fix anything.”
“We had a positive experience overall and the service was good.”
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“Finish work correctly on first visit”
“They provide a good service, but they gouge the customer. It doesn't matter how long we are there.They charge the same thing. They should have a sliding scale. It shouldn't be over $300.00.”
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“They provide great service. They made me feel like they really knew what they were talking about. The price was reasonable.”
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“The plumber was a nice person, did an excellent job, and was very efficient.”
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“They promised a time and I had to wait longer. Also, they guy was completely unprofessional.”
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“I left a message that I no longer needed plumber. He came anyway and I had to pay a $49 dispatch fee. What a crock! Ripoff artists that will never get my business and I will let everyone I know not to call My Plumber!”
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“They sent decent people. Tell me what is going on. They did their work.”
“It was a really great experience. They were very efficient and came exactly when I needed them to.”
“I have mixed feelings about this company. My wife signed us up. I am going to see about the service after a year.”
“They were polite, courteous, knowledgeable and did excellent work.”
“The company upsell everything, and they make lots of mistakes”
“Brian, the plumber, was good.”
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“They were very courteous and did a very good job.”
“The plumber was incredibly professional and very knowledgeable about his skill set. I enjoyed working with My Plumber Plus.”
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“They were a no show at my daughter's house and I have sent messages to them with questions about the service they did at my house without any response.....Call me (202) 345-2046 Brad Edwards”
“I had asked for an itemized bill precept. And never got a receipt for my $4,222. bill John”