“THey say one thing when you schedule and then charge extras for diagnostic and all that crap”
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“I've been a satisfied customer of Fras-Air--now Fras-Air General--for over 40 years for all my home's HVAC and maintenance needs. Kudos go to the office staff--Amy, Cheyenne*, Dallas, Melissa and Christine--and especially Bob Martineau, Service Manager, and most of his Technicians past and present--assisted recently by Dave Kilano in Sales.”
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“They were professional, and took their time. They were honest and did a great job.”
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“Fras-Air/General Service Experts are punctual and very professional.”
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“They maintained my moms HVAC and were pleasant and professional.”
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“They did the job but charged more than I expected.”
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“Sometimes they are a bit expensive.”
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“Service personnel are excellent but company is very expensive”
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“The price for installing a thermostat was too expensive.”
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“I have utilized their services for my HVAC for over 10 years. I am completely satisfied with the work that they have done.”
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“They were a reliable company. When they do provide service, they are on time. I would recommend them.”
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“I would like to use Sal Mercorio again. He was professional, forthcoming and knew what he was doing.”
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“They provide good quality work and they are professional.”
“Mike was really great.”
“They were very professional and listened to what I had to say.”
“I am likely to recommend Fras-Air/General Service Experts to a friend. They do a great job with plumbing and heating check-ups. They are capable of freezing pipes to replace valves without shutting off the water.”
“Fras-Air/General Service Experts are highly professional and efficient.”
“They did a good job and should keep it up. I will use them again.”
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“I was not too happy with the last service. We asked the plumber to come before Christmas. One of the facets were blocked and he said he would get a new one. It is now February and I haven't seen him yet. We tried to fix it ourselves and it opened a few times and it seems to be working. He never came or sent a message. It is not to my satisfaction,”
“Fras-Air/General Service Experts is unreliable.”
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“I always get excellent service!”
“Both times we have used Fras-Air the technicians were professional, thoroughly explained the issue and how best to remedy the situation.”
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“Friendly, knowledgeable, and professional”
“They were on time, professional and got the job done efficiently. I would definitely recommend Fras-Air.”
“Fras-Air answered my emergency service call the same day. They kept me informed when their schedule changed. And, they fixed my problem. win, win, win.”
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“For the technician that came to my home. I want to recognize them for my air conditioner, but the price was way too high for me. The technician that came for the heating is good.”
“Very Reliable & Responsive Service. We're a long-time customer”
“I loved them. They were absolutely phenomenal!”
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