Jacuzzi Bath Remodel by Capital
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Jacuzzi Bath Remodel by Capital has received 4.2 out of 5 stars based on 150 customer reviews. Learn about Our Research Process.
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2nd year as a Best Pick
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"Founded in 2005, Jacuzzi Bath Remodel by Capital is an award-winning, full-service bath remodeling specialist. We pride ourselves on fantastic customer service and top-notch craftsmanship. We are a trusted business throughout the Greater Boston area, and we would love the opportunity to prove our dedication to you!"

David Arrowsmith | President
Company Information
Services Offered
Jacuzzi Bath Remodel by Capital is a full-service bath remodeling firm offering a full range of bathroom remodeling services, including bathtub replacements, walk-in tub replacements and installations, shower remodels, tub and shower conversions, wall surround installations and replacement, accessibility solutions, and free, in-home design consultations.
Warranty
The company offers a three-year labor warranty and honors lifetime manufacturers' warranties.
Company History
Jacuzzi Bath Remodel by Capital is a family-owned-and-operated company founded in 2005.
Distinctions
Jacuzzi Bath Remodel by Capital holds memberships with the Greater Boston Chamber of Commerce and the Certified Contractors Network and is A+ rated and accredited with the BBB.
Employee Information
Uniformed employees drive marked vehicles and undergo background checks.
Areas Served
Acton, Allston, Andover, Arlington, Ashland, Auburndale, Babson Park, Bedford, Belmont, Beverly, Billerica, Boston, Boxborough, Boxford, Braintree, Brighton, Brookline, Burlington, Cambridge, Canton, Carlisle, Charlestown, Chelsea, Chestnut Hill, Concord, Danvers, Dedham, Dover, East Walpole, Everett, Fayville, Framingham, Georgetown, Groveland, Hanscom Afb, Hathorne, Holliston, Hopkinton, Hudson, Hyde Park, Jamaica Plain, Lawrence, Lexington, Lincoln, Lynn, Lynnfield, Malden, Marblehead, Marlborough, Mattapan, Maynard, Medfield, Medford, Melrose, Middleton, Millis, Milton, Nahant, Natick, Needham, Newton Center, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newton, Newtonville, Norfolk, North Andover, North Reading, Norwood, Peabody, Prides Crossing, Quincy, Reading, Revere, Roslindale, Salem, Saugus, Sharon, Sherborn, Somerville, South Hamilton, Southborough, Stoneham, Stoughton, Stow, Sudbury, Swampscott, Tewksbury, Topsfield, Village Of Nagog Woods, Waban, Wakefield, Walpole, Waltham, Watertown, Wayland, Wellesley Hills, Wellesley, Wenham, West Newton, West Roxbury, Weston, Westwood, Wilmington, Winchester, Winthrop, Woburn
Address
354 Turnpike Street
Canton, MA 2021
Hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
8:00 am - 12:00 pm
Sun
8:00 am - 12:00 pm
Licenses
HIC 172146, CS-090743

Compiled Score:

Jacuzzi Bath Remodel by Capital has received 4.2 out of 5 stars based on 150 customer reviews. Learn about Our Research Process.
5
91
4
36
3
6
2
13
1
4
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Review by
04/22/2025

“Quick to schedule and helped us set up the financing. Our roof was leaking and they got the job done in the worst kind of weather. Very happy. Thank you.”

Review by
04/22/2025

No review comments provided

Review by
04/20/2025

No review comments provided

Review by
04/18/2025

“I can't leave a review because to date 4/18/2025 the job isn't complete. I'm still waiting for sky light covers (which I'm told had to be ordered) to be installed.”

Review by
04/17/2025

“I was not at the site - my contractor and property management company were. The lockbox was broken at least once. The port-a-john was left unlocked and open to (and experienced) unwelcome guests. It also took longer to remove than I was told. Thge final product was very good and the building looks great. But at times - including the endless phonecalls and emails to fill out this survey which I really do not like filling out generally - I felt that the company was aggressive and pushy. Everyone I spoke to was pleasant and efficient, but I just think if aa customer does nto want to fill out a survey, you should just leave it alone.”

Review by
04/17/2025

No review comments provided

Review by
04/16/2025

No review comments provided

Review by
04/15/2025

No review comments provided

Review by
04/13/2025

“Dealing with this team made it easier to decide on the job. .They explained what was used and how it was going to be completed. The tem worked on a very cold day and it didn't delay them at all!!.”

Review by
04/10/2025

“Workers were fast, thorough and polite!”

Review by
04/05/2025

“Already have soon it to friends.”

Review by
04/04/2025

No review comments provided

Review by
04/01/2025

No review comments provided

Review by
03/31/2025

“We are very happy with the product so far. It was installed perfectly, attention to detail, they consulted me periodically throughout the process to ask how I would like the accessories to be done. I was very happy that they were able to install flooring the same day and did a very good job of it. They were thoughtful, pleasant, polite and cleaned everything up as they went along. We were thrilled that they got it done in one day!”

Review by
03/31/2025

No review comments provided

Review by
03/31/2025

“Brian the sale guy was very honest about could and could not be done in our budget”

Review by
03/30/2025

No review comments provided

Review by
03/29/2025

“They removed our 53 year old leaky tub and put in a beautiful new, safe shower in 1 day. They didn't just cover it over with a shell. They replaced everything. I love my new shower.”

Review by
03/29/2025

No review comments provided

Review by
03/29/2025

No review comments provided

Review by
03/29/2025

No review comments provided

Review by
03/28/2025

No review comments provided

Review by
03/28/2025

No review comments provided

Review by
03/28/2025

No review comments provided

Review by
03/28/2025

“Very quick to answer questions and address any concerns and the project was done in a day!”

Review by
03/28/2025

“Already recommended to a neighbor”

Review by
03/28/2025

“It’s really beautiful. The hardware I selected runs smooth! I really don’t think I know more than one person who could afford to do this remodel I chose. $22,000”

Review by
03/28/2025

“Everything was done great and have told people about your company”

Review by
03/28/2025

“Company did what we expected. No complaints only praise.”

Review by
03/28/2025

“The results are fantastic! It's exactly what I imagined! I took off one star because the communication could have been better.”

Review by
03/27/2025

No review comments provided

Review by
03/27/2025

“Work crew & leader & office spent Extra time to produce above average results”

Review by
03/27/2025

“the people were so polite from start to finish. the color is absolutely amazing. ive already starting telling friends about it. :)”

Review by
03/27/2025

No review comments provided

Review by
03/26/2025

No review comments provided

Review by
03/25/2025

No review comments provided

Review by
03/25/2025

No review comments provided

Review by
03/25/2025

“Everything was great with Jacuzzi Bath.”

Review by
03/24/2025

No review comments provided

Review by
03/22/2025

“I have called and emailed 3 times to have yard cleanup now that snow has melted . It is complete disaster. Also I have a light that doesn't work And I have 2 doorbells that weren't replaced ML”

Review by
03/22/2025

“No. In fact, I have warned numerous neighbors and co-workers to NOT choose Capital Construction. The work crew that did our siding was utterly inconsiderate of our property. Unlike what is stated in the contract we signed, no tarps were used. Consequently, the debris, nails, drop off, trash, sharp pieces of cut aluminum etc were absolutely everywhere. There was so much debris that we are still picking it up today -literally we were just outside doing it- and the job was finished 4 weeks ago. I think we will be finding nails and screws for a long time. Also in regards to the nails, both our PM, Anthony, and sales rep, Tesla, repeatedly told us that they would appreciate it if we didn't ever mention the nails when writing reviews. I am still flabbergasted that they both had the nerve to actually ask that of me.”

Review by
03/21/2025

“O”

Review by
03/20/2025

“I think they did a great job in a certain amount of time. They fulfilled what they said they would. They did a good job.”

Review by
03/18/2025

“Finished on time, in fact, a little early, with no surprised and it looks great”

Review by
03/18/2025

No review comments provided

Review by
03/18/2025

“I know the people are 3rd party but accuracy on the portapotty leaving and making sure there is nothing left behind when taking the dumpster.”

Review by
03/17/2025

No review comments provided

Review by
03/15/2025

No review comments provided

Review by
03/15/2025

No review comments provided

Review by
03/13/2025

“Very professional team of installers. Very courteous and always willing to answer any questions. I had a Jacuzzi shower installed. I absolutely love it. I am able to get into my new shower so much easier than before. Installers had to do extra work to get my shower installed and they did an awesome job with everything they had to do. Thank you Jacuzzi....”

Review by
03/13/2025

No review comments provided

Review by
03/12/2025

No review comments provided

Review by
03/12/2025

“They came and completed the work.”

Review by
03/12/2025

“The two installers who came were so polite and they cleaned up everything after. They were two super young men and made the transition in my house so much easier.”

Review by
03/11/2025

“The professionalism of everyone involved and the efficiency of the workers to complete the job in a day. They cleaned up the old roofing material thoroughly.”

Review by
03/11/2025

No review comments provided

Review by
03/11/2025

No review comments provided

Review by
03/10/2025

No review comments provided

Review by
03/10/2025

No review comments provided

Review by
03/10/2025

No review comments provided

Review by
03/09/2025

“Selling points were quality, safety, and cleanliness. We are not sure of the quality yet, though the shingles were among those recommended by Consumer Reports. There were workers on the roof in the dark on the first night. Though no one was injured, safety was a concern. Cleanliness was very disappointing as we will be picking up debris into the spring.”

Review by
03/07/2025

“I would definitely recommend Jacuzzi Bath Remodel to friends and family!”

Review by
03/07/2025

“Since Jacuzzi Bath Remodel by Capital came, when I turn the hot water on from my faucets, the pipes go bang bang bang, and that never happened before Jacuzzi Bath Remodel by Capital took out my copper pipes and put in plastic pipes. I am not sure why they took my copper pipes out and replaced them with plastic, but apparently they did not know what they were doing.”

Review by
03/06/2025

“It was like the workers went even here polite and left the bathroom and living room clean even though there was snow on the ground very good workers”

Review by
03/05/2025

“Very professional not salesie. No issues. Smoothe process from start to finish. Clean friendly pleasant workers. Very experienced.”

Review by
03/03/2025

“The boys were amazing. Very well mannered and respectful. They were very helpful, showed me everything. That they were doing. And making sure that's the way I like it.”

Review by
03/03/2025

“The gentleman that came were very polite, cleaned up after themselves, and explained what was going on.”

Review by
03/02/2025

“The quality of work done was very good, and very fast. I was surprised and impressed that they worked right through a rain/snow storm.”

Review by
03/02/2025

No review comments provided

Review by
03/02/2025

“Under the seat we have rust coming out. I would have thought they would have used stainless steel. The knob to turn shower on has corrosion in the knob.”

Review by
03/01/2025

No review comments provided

Review by
02/28/2025

No review comments provided

Review by
02/27/2025

“Professional, polite, did good work, cleaned up area well”

Review by
02/26/2025

“Our project took a long time getting off the ground: we signed a contract and gave a substantial deposit in April, and work started just before Christmas. 8 months is a long time to be $50,000 out of pocket. That said, the work was excellent, everyone was responsive and always checking in and making sure we were satisfied, which was great.”

Review by
02/26/2025

“Attention to detail was poor. The siding itself is beautiful but caulking was done very sloppily. One angled piece was cut incorrectly, leaving a half inch gap exposed and unprotected. White PVC trim has paint color smears.”

Review by
02/24/2025

“I thought the work was done efficiently and quickly, and I am pleased with the results.”

Review by
02/24/2025

“The men who did our work were very hardworking, efficient, and competent. They would frequently work in the dark, and we turned on outside lights for them.”

Review by
02/23/2025

“They communicated with us through every stage. We never felt like we were "forgotten". All the workers,from the dumpster and materials delivery to the roofing crew,were friendly and respectful of the property.”

Review by
02/23/2025

“The installers showed u on time, were friendly, courteous and professional. They did excellent work and did a great job cleaning up when finished.”

Review by
02/22/2025

No review comments provided

Review by
02/21/2025

“Excellent service from start to finish. Everyone was very professional , helpful and friendly.”

Review by
02/20/2025

“I am very impressed with the quality of the work completed in 2 days. I have been telling my friends about my positive experience with jacuzzi.”

Review by
02/20/2025

“The crew was efficient, respectful, and clean.”

Review by
02/19/2025

No review comments provided

Review by
02/18/2025

“The crew was competent, polite, neat and cleaned up the site. I wrote to Capital with a punch list - 2 items: 1): no strike plate for a storm door. This was attended to. 2): my door warning device (Ring) was removed when the door was replaced & then reattached, but not in working order. I told Capital about this and have not had a reply/esponse”

Review by
02/18/2025

“The crew showed up on time and proceeded to work in conditions that were far from ideal weather wise, temperature in the teens, without a word of displeasure. Proceeded in January snow on the ground conditions until completion without breaks and with team work. Attention to detail in every respect.... in short a quality outcome rarely found today.”

Review by
02/18/2025

“The contractors were efficient and prompt.”

Review by
02/17/2025

No review comments provided

Review by
02/16/2025

No review comments provided

Review by
02/14/2025

No review comments provided

Review by
02/14/2025

No review comments provided

Review by
02/14/2025

No review comments provided

Review by
02/14/2025

No review comments provided

Review by
02/12/2025

“I appreciate the short turnaround time on the job, politeness of the workers and the beauty and functionality of the shower.”

Review by
02/11/2025

No review comments provided

Review by
02/11/2025

“Very bad communication among sales, project management, construction crew and customer. No drawing with dimensions was provided so the final result was smaller than expected. Pricing was on the highest side.”

Review by
02/08/2025

“Such a great company! We'll definitely use them in the future for other projects we have in mind!”

Review by
02/06/2025

No review comments provided

Review by
02/05/2025

No review comments provided

Review by
02/02/2025

“Overall I was satisfied with the work completed. I was not happy about the Very hard sell at time of quote. I asked for 24 Hours to think about the quote and was not afforded that time so I ended up signing and I overpaid. Lesson learned.”

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