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AreaSet
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“They provided excellent service.”
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“Quick to get on the schedule...informative about their findings with evidence details. Professional through-out.”
“The crew worked efficiently and compently.”
“Good job. Quality.”
“Very satisfied with the work completed to our chimney and fireplace and with the workers who were so clean, professional, helpful and courteous. Thanks!”
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“They were extremely knowledgeable and friendly. They delivered everything more than what was expected.”
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“They were respectful, kept me informed, and did a very good job!”
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“I believe they are a good chimney service to use and they have services to offer for your home as well. When you call there, the receptionist is friendly and very helpful. They are a good company to use and they offer financing with no interest for 18 months, too. I found them on the internet.”
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“Purchased a woodstove insert and scheduled chimney repair work with Magic Mountain Chimney, these are the guys who showed up. Left trash in my driveway. Poor communication, Quality of work seems OK.”
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“I am satisfied with the work. Annie is more of a senior than I am, and we are satisfied. The individuals were timely and told us exactly what they were going to do. They finished the job, and we were satisfied with what we saw.”
“They provided excellent service and great attitude.”
“always had grt service”
“They were able to resolve our issues and they fixed the problem.”
“Their customer service is outstanding because they cared about their customer and tried to work with them to satisfy them.”
“As a returning customer, I would like to recommend High’s Chimney Service. From the call to schedule appointment until the service is complete, all staff are professional and courteous.”
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“Poor performance, poor communication and overpriced aggressive sales tacticts”
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“I wouldn't recommend it bc of the person who answer the phone is not professional and she is rude!”
“They are a very professional company, and the technicians are highly competent. They are very honest in their assessment, and if there are any issues they let me know. I like their honesty the most. They don't come in every time and say I have this problem or that issue, and asking me to spend a lot of money.”
“We were very satisfied with the service, the actual work, plus the explanation we received.”
“Their service was very good and efficient. They cleaned up well, after they were done.”
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“Our chimney needed a rebuild of the top, a new crown, work on the shoulders, and several other locations to be tuckpointed (i.e. for the mortar between the bricks to be ground out and new one inserted). Matt and his partner who came to give us the estimate were pleasant to work with and were professional. The crew who did the work itself was good too, however, they missed several spots that needed to be tuckpointed and didn’t insert enough mortar on one shoulder so it looks unfinished. We understand that it happens, it’s fine. However, we called the company to see if it can be fixed. Matt and his partner came out to take a look and said that the missed spots aren’t structural issues, just cosmetic, but that he’d check with his boss if someone could be sent out to fix it. His boss apparently declined. We’ve had other work done around our house and if someone missed something they always have come back out to fix it, so it is disappointing that that wasn’t the case with High’s chimney. Yes, they did the work. Yes, the did an OK job, but no it wasn’t perfect/to our 100% satisfaction and were surprised that the boss didn’t care enough to have the issues fixed to satisfy their customers.”
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“Excellent work”
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“Way too much sales pitch and too little focus on cleaning”
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“I’ve used the company for years. They are knowledgeable and get the job done.”
“Recommended significant work to a 7!year old new house chimney and when we got three additional contractors to provide quotes ALL three contractors said no work was needed. As such we can’t recommend Highs chimney service.”
“They did a great job.”
“Thoroughly impressed by High's Chimney Service. Their communication was fantastic and they were willing to match the price of another competitor. We trust High's and would recommend them to any of our neighbors.”
“They do excellent work.”
“They were awesome.”
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“They were very nice, courteous, and helpful.”
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“We had issues with the last service. We had an insert put in the chimney and now anytime we have a fire we have smoke in the basement area. We are not understanding what's happening. I still have to call them to come back help us.”
“Little wait for appointment, courteous staff, quality work”
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“High's Chimney Service is a very honest company.”
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