“Great customer service, great construction”

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“Honestly, I am torn between a 3-star and a 4-star. The work was great, overall, but that was primarily on the contractors. However, without going through the company, I would never get to experience the work of the contractors, so I had to give credit to the company for having great contractors. The only issue regarding recommendation is that, I have gone through two project managers because one left the company, and the other was on his way to retirement after he took over my project. Neither one of them had any sort of follow up. When the first one left, apparently he did not have a proper "hand-over" of our project to someone else; didn't notify me he'd be leaving (basically I reached out to him several times and he never responded, so I assumed he was too busy to respond, which was still not okay.) So when the other person picked up our project, there was a good amount of misunderstanding. It was also closed to the second person's retirement, so even though he came to check on the progress maybe once a week, it was ultimately me working directly with the contractors because the second person was pretty much "out"... I would be more satisfied if the company, as a whole, would follow up with me to see how everything went after the completion of the project. The only "follow up" was this email inviting me to do the survey. I may or may not recommend Steadfast, depending on if the particular contractors I had still work for them.”

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“Absolutely would recommend this company. Good quality work and reasonably priced.”

“Without hesitation !”

“They demonstrated good workmanship and completed job in estimated timeframe”

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“As long as you are available to make sure the job meets your standards you will be very happy with their product!”

“Great overall experience”

“They were professional, completed the work in a timely manner.”

“VERY disappointed in the poor quality of the 6x6 vertical columns (long 1/8th inch fissures along the entire length), the pine flooring (gouges and splintered edges, holes where a knot fell out), and the windows, which will not stay up. We had asked for EZ Breeze windows as were provided at our neighbor’s request in their porch built by Steadfast, but we were told “We don’t use them”.”

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“When a construction company’s work exceeds your hope and expectations, then you know you are more than 100% satisfied -- You Are Super, Fantastically Satisfied! 😄 That was and continues to be our experience with Steadfast Construction -- SUPER, FANTASTICALLY SATISFIED! 😄”

“Quality experience”

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“They were non communicative and had to be chased for literally everything.”

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“They helped me resolve a problem with my old deck and recommended a solution that exactly fit my needs.”

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“Management refused to properly handle a resolution with an acceptable degree of customer satisfaction.”

“See final comment.”

“This is a very difficult thing to rate. The quality of the porch is just what I hoped for. The management practice of demanding payment in full before the work was done, and then not finishing a relatively simple item in the contract, is completely unprofessional. If not for that I would have given them 4 to 5 stars on most categories.”

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“High quality build.”

“Would definitely recommend Steadfast to others looking for similar work.”

“Well organized. Great communication. Did a really nice job.”

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“I love my new screened in porch!! It’s exactly what I wanted!”

“Very high quality work and no sales gimmicks. We could tell the new deck was built significantly better than the deck they replaced.”

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“Strongly disagree. There was a huge lack of communication with this company that made my project much more stressful.”

“There were several problems during the porch construction that I don't think should have occurred. There were also some changes made on the fly to accommodate our requests. My guess is Steadfast's overall performance was in line with other providers, so I will provide a recommendation with caveats if that seems appropriate.”

“Steadfast provided inferior services when constructing a front portico. They placed payment over customer satisfaction. There were long delays and incorrect construction. Steadfast is not proactive in getting ahead of issues and requires the inexperienced homeowner to be more involved than necessary. Many emails and months go by without resolution so everyday I pull into the driveway I see the mistake Steadfast left on my front porch.”

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“I am very satisfied with the work done on my deck, three sliding glass doors, and my concrete patio with flagstones. Nick Brown was an outstanding consultant - he told me all the things I didn’t know to ask. The was crew was professional and did the work with the minimum of disruption. I appreciated the guidance Nick gave me all through the permitting and HOA approval process. Overall, very satisfied!”

“Outstanding work provided exactly on time, and an excellent value for the cost. Completely satisfied.”

“Professional staff & quality product”

“I signed a contract in April 2021. Work began April 2022.”

“This entire process was so incredibly frustrating. There were issues literally every step of the way. I have gone out of my way to tell people not to use Steadfast based on our experience.”

“Rude managers.”

“We started working with Steadfast about a year ago and the project still has not started.”

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“Steadfast was professional and responsive in all aspects of our project from the design and planning of our deck to the final completion. The construction crew was on-time, hard working, courteous, and polite. They met every deadline, their workmanship is excellent. Our screened porch/deck combo is fantastic. We have spent so much time out on our porch this summer, it is a fantastic addition to our home. Steadfast did an amazing job. I would highly recommend them!”

“I really like the staff at Steadfast. Unfortunately for me, the circumstances over the last two years meant that communications on my project broke down, and the project got so delayed that it ultimately got canceled.”

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“I am so pleased with the excellent job your team has done, starting with Jake who has been patience, understanding and help to accomplish my dream…he is a delightful person to work with…very detail oriented, accommodating, and his ideas and drawings are superb, Wayne did an excellent job, quiet person, very respectful and very detailed oriented, I love my little deck, the Mason group: Irad, David, Waldo, Rudi just outstanding, very respectful, very hard working people, happy, humble, organized, they really enjoy and love what they do…the patio looks amazing, there are no words to describe how happy and grateful I am. They are truly amazing. They should be called the amazing group.. the scheduler also did a fantastic job with the updates and keeping everything together and on track. Definitely will recommend this company.”

“Great communication and quality work. I received such personal attention from my sales rep throughout the entire process.”

“It took 1 year to get my project started , I was lied to, and not kept in the loop about anything.And every excuse in the book .”

“Nelson was excellent. Our sales person, Jake, was not responsive once we signed the contract.”