My Plumber PLUS
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 2336 customer reviews. Learn about Our Research Process.
5
2131
4
104
3
24
2
10
1
67
1st year as a Best Pick
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"My Plumber PLUS is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber PLUS provides drain cleaning services, camera inspections, hydro-jetting, and sewer and water line installation and repair. Additional services include plumbing, HVAC, and electrical.
Warranty
The company offers a variety of parts-and-labor warranties and honors manufacturers' warranties.
Company History
My Plumber PLUS was founded in 1982.
Distinctions
The company is a member of the Plumbing Heating Cooling Contractors Association (PHCC) and the Prince William Chamber of Commerce and has been recognized for business excellence by the Chamber. President Wendell Presgrave has also been honored as Virginia's PHCC Plumbing Contractor of the Year.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Aldie, Alexandria, Annandale, Arcola, Arlington, Ashburn, Bluemont, Bristow, Burke, Catharpin, Centreville, Chantilly, Clifton, Dunn Loring, Fairfax Station, Fairfax, Falls Church, Fort Belvoir, Ft Myer, Gainesville, Great Falls, Hamilton, Haymarket, Herndon, Leesburg, Lorton, Lovettsville, Manassas, Mc Lean, Middleburg, Nokesville, Oakton, Occoquan, Paeonian Springs, Purcellville, Rectortown, Reston, Round Hill, Springfield, Sterling, Upperville, Vienna, Waterford, Woodbridge
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
2701024018

Compiled Score:

My Plumber PLUS has received 4.8 out of 5 stars based on 2336 customer reviews. Learn about Our Research Process.
5
2131
4
104
3
24
2
10
1
67
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Review by
03/13/2025

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Review by
03/13/2025

“My Plumber Plus was timely and polite. They were a little bit too heavy on the sales.”

Review by
03/13/2025

“Absolutely everything was great about them. It was an emergency, but it was incredibly expensive.”

Review by
03/13/2025

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03/13/2025

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03/13/2025

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Review by
03/13/2025

“They were on time and they what I asked them to do.”

Review by
03/13/2025

“The servicer should know the job and stop and use the bathroom before servicing a home. Also, I prefer a more seasoned Plumber on my next request of service.”

Review by
03/13/2025

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Review by
03/13/2025

“Plumber was here to check for a leak either inside or outside. He did not find a leak inside - but quoted me $6,000 to change some valves and a water heater. I showed him where the outdoor water meter was. He checked it, but forgot to turn the main water off first. He said he would contact the outdoor plumbing team - but I didn’t hear from them - so I called Plumber plus 2-3 times to schedule an appointment and then to check why they didn’t show up. Almost a week later - still no show. I finally just contacted another plumbing company.”

Review by
03/12/2025

“The service was prompt. The technician who came out was friendly and came in in a timely manner.”

Review by
03/12/2025

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Review by
03/12/2025

“The first attempt was less than desirable. I waited around the whole day and the guy who showed up wasn't right for the job.”

Review by
03/12/2025

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03/12/2025

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03/12/2025

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Review by
03/11/2025

“They are always on time. They always do a good job.”

Review by
03/11/2025

“The technician Ian was very, very helpful, very knowledgeable, very friendly, and just an all-around awesome person.”

Review by
03/11/2025

“The actual technician and the services were good. Compared to what I found online for similar services, the pricing seemed quite high. I was in a bit of a situation and needed that service, so I just made a decision to take the higher price, but it seemed to be about 1 thousand dollars more than what it should have been.”

Review by
03/11/2025

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Review by
03/11/2025

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03/11/2025

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03/11/2025

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03/11/2025

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03/11/2025

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03/11/2025

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Review by
03/10/2025

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Review by
03/10/2025

“I WAS IMPRESSED WITH RYAN'S SKILL AND GENERAL ATTITUDE. HE IS SO NICE - Also Trajon who came a week later to clean the drains. He was great!!!!!”

Review by
03/10/2025

“The repair guys are wonderful, the installation crew is not so good.”

Review by
03/10/2025

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Review by
03/10/2025

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03/10/2025

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03/10/2025

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Review by
03/10/2025

“It has been noted by myself and my wife that your reps are too busy trying to sell, rather than addressing the issue at hand. This is a consistent pattern with us, and with others of our friends who have used your services in the past. Because of this, I am seriously considering finding another such service that isn't so darned busy trying to "make a sale," as opposed to being straightforward with us about what's REALLY needed, as opposed to the "oh, well, you know, your 9 1/2 year old water heater may give out at any time" - and yet, the most recent plumbing rep told us that the average lifespan for such was 7-13 years. I agree that 10 years IS the average - but it didn't mean we HAD to change out the heater the last time he was here. In addition, some of the other work he had performed a year ago was not to our satisfaction, especially when he did NOT install the desired faucets in our master suite bathroom, and, when this was pointed out, you all would've charged us $700+ for the experience - while I could've gone to Home Depot and bought what we wanted for something around $100. And that was BEFORE the charge for the service. I think you can see that we are unhappy with your services.”

Review by
03/10/2025

“The work itself was fine. Work was good, in fact. However, the communication was not good.”

Review by
03/09/2025

“Prompt, courteous and polite.”

Review by
03/09/2025

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03/09/2025

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03/09/2025

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03/09/2025

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03/09/2025

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03/09/2025

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03/09/2025

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03/09/2025

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Review by
03/08/2025

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03/08/2025

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Review by
03/08/2025

“Very professional”

Review by
03/08/2025

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03/08/2025

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Review by
03/08/2025

“Expensive. Loved plumber but not the cost.”

Review by
03/08/2025

“Ridiculously expensive, takes advantage of desperate situations”

Review by
03/08/2025

“The plumber wanted to charge me $300+ to unclog a bathroom sink, when the stopper only needed to be pulled up to allow greater opening for draining. Then, when I declined all services on the spot, the plumber tried to make me feel guilty by telling me how far he had traveled to come to my house.”

Review by
03/08/2025

“Plumber never showed up - I had to call main office to find out why?”

Review by
03/07/2025

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Review by
03/07/2025

“We really like the plumber, Thomas Ott. He’s knowledgeable and he’s very personable.”

Review by
03/07/2025

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Review by
03/06/2025

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Review by
03/06/2025

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Review by
03/06/2025

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Review by
03/06/2025

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Review by
03/06/2025

“Expensive”

Review by
03/06/2025

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Review by
03/06/2025

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Review by
03/06/2025

“I paid $500 to fix my bathtub faucet. They replaced a spring but it did not fix the problem. I would like a refund. I would never recommend this company.”

Review by
03/05/2025

“Professional conduct and expertise”

Review by
03/05/2025

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Review by
03/05/2025

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Review by
03/05/2025

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Review by
03/05/2025

“I was misled about what was included with the $49.”

Review by
03/05/2025

“My Plumber Plus got here really fast, which was very great. We needed them ASAP, and they came. They had a really strong team, which I appreciated. Besides that, I was not too satisfied.”

Review by
03/04/2025

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Review by
03/04/2025

“I had a good experience. The technician, Ali, was professional and prompt, explained everything, was good to work with, knowledgeable, and did the work well.”

Review by
03/04/2025

“They provided excellent service.”

Review by
03/04/2025

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03/04/2025

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03/04/2025

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03/04/2025

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03/04/2025

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03/04/2025

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03/04/2025

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03/04/2025

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03/04/2025

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03/04/2025

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03/04/2025

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Review by
03/04/2025

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Review by
03/04/2025

“I paid them $1023.00 and my problem still isn't fixed. We still can't use our bathroom.”

Review by
03/03/2025

“There are multiple and quick appointments available. The quality of the technicians is very good.”

Review by
03/03/2025

“The professionalism of the plumbers is outstanding.”

Review by
03/03/2025

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Review by
03/03/2025

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03/03/2025

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03/03/2025

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03/03/2025

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03/03/2025

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Review by
03/02/2025

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Review by
03/02/2025

“Very knowledgeable expert plumber. Truly trustworthy”

Review by
03/02/2025

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Review by
03/02/2025

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Review by
03/02/2025

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Review by
03/02/2025

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