My Plumber Plus
3rd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

My Plumber Plus has received 4.8 out of 5 stars based on 100 customer reviews. Learn about Our Research Process.
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3rd year as a Best Pick
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"My Plumber Plus is committed to being the company of choice for all of our customers' needs. We strive to exceed the expectations of our customers on every visit. We respond to our clients' needs diligently, quickly, and honestly with the highest regard for customer satisfaction."

Wendell Presgrave | President
Company Information
Services Offered
My Plumber Plus provides air duct cleaning, installation, maintenance, and repair for residential customers.
Warranty
The company offers a variety of parts-and-labor warranties as well as a satisfaction guarantee on all work performed. My Plumber Plus honors manufacturers' warranties.
Company History
My Plumber Plus was founded in 1982 and serves customers in Northern Virginia and suburban Maryland.
Distinctions
The company is a member of the PHCC and the Prince William Chamber of Commerce and was named a Business Excellence Award nominee by the Chamber. Founder Wendell Presgrave was Virginia's PHCC Plumbing Contractor of the Year in 2015.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Aldie, Alexandria, Annandale, Arcola, Arlington, Ashburn, Bluemont, Bristow, Burke, Catharpin, Centreville, Chantilly, Clifton, Dunn Loring, Fairfax Station, Fairfax, Falls Church, Fort Belvoir, Ft Myer, Gainesville, Great Falls, Hamilton, Haymarket, Herndon, Leesburg, Lorton, Lovettsville, Manassas, Mc Lean, Middleburg, Nokesville, Oakton, Occoquan, Paeonian Springs, Purcellville, Rectortown, Reston, Round Hill, Springfield, Sterling, Upperville, Vienna, Waterford, Woodbridge
Address
6897 Gateway Court
Manassas, VA 20109
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

My Plumber Plus has received 4.8 out of 5 stars based on 100 customer reviews. Learn about Our Research Process.
5
92
4
4
3
0
2
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02/04/2025

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02/03/2025

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02/03/2025

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02/03/2025

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02/03/2025

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Review by
02/03/2025

“The Plumbing Technician, Elliot E., was very thorough and knowledgeble.”

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02/03/2025

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02/03/2025

“I had the installer out, three separate time, and still don't have my issues resolved.”

Review by
02/02/2025

“The technician was very nice and explaining every step he did.”

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02/02/2025

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02/02/2025

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02/02/2025

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02/02/2025

“Great customer service.”

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02/02/2025

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02/02/2025

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02/02/2025

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Review by
02/02/2025

“Need to use better judgement before creating unnecessary damage to someone's house”

Review by
02/01/2025

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Review by
02/01/2025

“Friendly, helpful service”

Review by
02/01/2025

“Great customer service and quality work. The techs that came to our house were thorough and made sure our unit got back to working properly without unnecessary repairs.”

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02/01/2025

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02/01/2025

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02/01/2025

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02/01/2025

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02/01/2025

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01/31/2025

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01/31/2025

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01/31/2025

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01/31/2025

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Review by
01/31/2025

“They are very knowledgeable and know what they are doing.”

Review by
01/31/2025

“The service was great, and we did not have to ask any questions about the install because they were addressed previously.”

Review by
01/31/2025

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01/31/2025

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01/31/2025

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Review by
01/31/2025

“The problem wasn't resolved. I called and had them come over. I told them about the issue and what I did. He got an estimate and I told him we can go ahead with it. He would have to recalculate and remove the toilet. He said there wasn't a clog. He said it was my toilet. It had low pressure. I told him that water goes down with no problem at all. I took his advice. He tried again to get the clog out and there wasn't one. He told me the toilet was the issue. He is the expert and should've known the issue right away instead of calculating all of these charges. It wasn't plugged. He left my bathroom a mess. I had to clean that up. He took all of the caulk off and didn't replace it. The toilet isn't tightened down properly like it was. It was all messy.”

Review by
01/31/2025

“I am unclear of the purpose of the monthly membership charge. When you need the service, they quadruple the price you would pay for an electrician or plumber that you can call on Google. So what is the purpose of the membership?”

Review by
01/31/2025

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01/30/2025

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01/30/2025

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01/30/2025

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01/30/2025

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Review by
01/30/2025

“They were very nice and professional.”

Review by
01/30/2025

“They are professional and provided assistance on anything that I needed or wanted to ask, there was no hesitation, and honesty. I am very pleased.”

Review by
01/30/2025

“The service was good. The individual from My Plumber Plus was timely, but the cost was quite excessive.”

Review by
01/30/2025

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01/30/2025

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01/29/2025

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01/29/2025

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01/29/2025

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Review by
01/29/2025

“The plumbers have always been very professional and punctual.”

Review by
01/29/2025

“I had no water and contacted them at 8:30 in the morning. They responded very quickly. They got someone out here as soon as they could. I appreciated that. It has been so cold. I am sure there were a lot of people having issues, so it was nice they were able to get someone out the same day.”

Review by
01/29/2025

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01/29/2025

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01/29/2025

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01/29/2025

“Very overpriced, should have checked Yelp reviews saying the same thing.”

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01/29/2025

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01/28/2025

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01/28/2025

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01/28/2025

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01/28/2025

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01/28/2025

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Review by
01/28/2025

“The technician who came out was very informative and educated me on the process and other useful things. However, I think the company policy regarding pricing is misleading.”

Review by
01/28/2025

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01/28/2025

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01/27/2025

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01/27/2025

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01/27/2025

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Review by
01/27/2025

“I told the call center rep that I needed someone who could provide a second opinion on a collapsed drain with a camera. The person who came did not even unscrew the drain. It was a waste of $50”

Review by
01/27/2025

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01/26/2025

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01/26/2025

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01/26/2025

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01/26/2025

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01/26/2025

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Review by
01/26/2025

“DO NOT USE THESE PEOPLE! First appointment was cancelled stating they were unable to make it. Call came 2pm after waiting all day because they don't give time frames. Second appointment, the tech came into my complex but went to wrong townhouse. I hailed him down as he was leaving and his response was "guess I didn't check the number on the townhouse". This was after I had called 3 times to verify they would be here after the experience of them cancelling. This was for a routine maintenance check which is included in the PRIORITY PLUS PROGRAM I purchased. The only thing tech did was change out a filter which I had already purchased. Third appointment was scheduled a couple of days ago. AGAIN got a phone call saying they were unable to make because they did not have enough technicians.”

Review by
01/25/2025

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01/25/2025

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01/25/2025

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Review by
01/25/2025

“Please see recognized excellence.”

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01/25/2025

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01/25/2025

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Review by
01/25/2025

“Too expensive”

Review by
01/24/2025

“The technician was very courteous and on time, and they did it quickly. I was satisfied with the job.”

Review by
01/24/2025

“The plumber was very nice, and knew his job very well. I should have known he was very understanding and honestly showed me what needed to be done. I was very happy and satisfied.”

Review by
01/24/2025

“My Plumber is generally able to send out a licensed technician on the same day you call - all of the individuals that have provided me service have been very qualified.”

Review by
01/24/2025

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01/24/2025

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01/24/2025

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01/24/2025

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01/24/2025

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01/24/2025

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01/24/2025

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01/24/2025

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01/24/2025

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