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AreaSet
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“Milestone was amazing. The 3 gentlemen that came out to do the work were absolutely amazing. They walked me through the whole process and answered all of my questions,”
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“The service is always great. Their techs are always professional and get the work done well. The only issue that I have is scheduling. They were advertising for AC appointments too. I tried making an appointment in May. I have an appointment next week for my regular AC maintenance. It probably should have been done in May. It's worth it once they get there. I voiced my concern online and someone reached out to me. They do follow up with their customers.”
“He was very professional and quick with the job he did. I have not had any problems with it since I got the job done.”
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“I had some fuses and smoke detectors that needed to be changed. It was taken care of quickly and completely.”
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“They charged me, we're unable to fix the problem. They told me to buy a new dryer instead of fixing the fuse. Another electrician then came out and fixed the problem.”
“I thought they were very professional, and everything they have done for me has been perfect.”
“The personnel are very professional, very clean, identify themselves, respectful. Their service work is professional and reliable.”
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“Ele Tricia was great prices were a tad high”
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“They're always professional, friendly, and courteous.”
“They came through when I needed them!”
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“Milestone Electric is terrific.”
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“They give excellent, professional quality service.”
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“They always try to upsell, and they are considerably more expensive than others of the same service.”
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“For the premium milestone charges per service call and for service, the level of quality, customer service and sales tactics, do not justify the price.. Cant even seem to get an electrician to back up his own diagnosis by providing it in writing, after verbally stating the same.”
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“The work that was originally done was great, the membership sold to me was worthless.”
“Excellence gets recommended, thanks”
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“They can out to replace 2 ceiling fans and a GFI plug. One guy did the work while the other checked out everything in our house which I did not request. They did not replace the plug because he said it was too dangerous. He said the wiring in the whole house needed to be replaced for $40,000. Our house was built in 1966 and still has some aluminum wiring. He took me around the entire house to tell me everything that was “wrong” with our electrical. That is NOT what I asked for and did not appreciate being handed a proposal for $40,000 worth of work. I will never call them again. I was able to have the plug replaced by an independent electrician.”
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“Because I trust Byron Byars’ work ethics.”
“I just got electrical work.”
“Employees are knowledgeable and do good work”
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“Professional and on time.”
“They have always given me excellent service.”
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“Always great service and very courteous.”
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“The two service people I had out were extremely polite and extremely efficient.”
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“Horrible experience all around and overpriced for a simple wall switch issue then showing up without a ladder and taking over 4 hours to complete job. Then tried to sell me things I didn't need. I will never use this company again!”
“Very satisfied with work I had done. I would recommend them for that reason . I would suggest getting multiple estimates after my last experience”
“very satisfied with air conditioner work.”
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“I did not like the fact that put in a ground fault behind a dresser and then said I needed to replace my panel box”
“I find them very professional.”
“I was very pleased, they were sharp and professional. I wouldn't recommend someone if I didn't like them. I'd recommend Milestone Electric.”
“Milestone Electric is always on time. They are accommodating, efficient, and effective.”
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“High quality service”
“Yearly hvac service”
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“I took bids on an electrical project and Milestone was almost 400% higher than a company that I use regularly. Your price match guarantee is laughable combined with your price gouging policies. I am telling everyone I know to stay away from Milestone for ANY services. At least I know now how you pay for your continuous ads. I truly feel sorry for all the people you rip-off everyday.”
“I couldn't ask for more!!”
“We had lights going out in the house we thought was connected to the AC. Contacted Milestone Electric. The electrician ruled out any electrical problem in our house. He then thought it might be the AC. He scheduled to have the AC come out. Milestone AC technician came out and ruled out the AC as the problem to our lights going out. He then thought it might be the electric come into the house. HE called Oncor Power and had them come out. I don't know what kind of pull he has with Oncor, but they were out at my house before the technician even left. It turned out to be the electricity going into the house as he thought it was. Oncor fixed the connections coming from the street and we haven't had a problem since. Thank you.”
“Way to sales oriented rather than service”
“Their proposed prices for minor electrical work was extremely out of line. I had the work done for about 20% of their estimate.”
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“Every time I have used them I have been satisfied with their service.”
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“For electric work only”
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“You always do a GOOD JOB!”
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“Some of the technicians are awesome; they come in, do what is required, act like they are trying to save us some money, and advise certain things, but they don't go overboard. Other technicians will come in and say we need to redo everything. The other people never do that; they come in, fix what we ask. They don't leave here recommending $5000.00 worth of work for something we ask them to do. I don't feel like Milestone has my best interest at heart. I would use Milestone all the time if I knew the two particular technicians would be the ones coming out, but the other guys I wouldn't; it's too much anxiety, and I feel like they are overboard on a lot of stuff. The cross-selling, the ridiculous $5-6000.00 quotes on $120.00 job, leaves me feeling worse than when they came.”
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