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“I would recommend Alpha Fence and Rail because they are very reliable.”
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“They are very friendly and always smiling. They did a great job.”
“They were not very courteous. They did not put the fence where I requested it. They put it on top of a stone. I specifically asked if the stone was in the place where the fence was going to be, please move the stone, and they put the fence on top of the stone.”
“They were very professional. The salesman was great.”
“They worked really fast and very thoroughly.”
“The work was done with no regard for the fence. The concrete was not poured all the way, the fence is blowing in the wind, and nails are starting to come out!”
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“They didn't communicate very well. I have issues with my fence, and they won't come out and look at it to repair it.”
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“I was happy with the work they did.”
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“horrible homemade latch on 1500 dollar roll gate part of 4500 job”
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“I am somewhat disappointed. My reason for this is several slats were nailed at the top and not the bottom, even now I still find loose ones, serveral are nailed warped. I had to have my son secure the double gates after a storm because the screws used were too short and it flew open.”
“Alpha Fence and Rail was punctual. They have good customer service skills and answered the phones when I call.”
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“Work was done quickly and properly. The fence looks great and is holding up well under tough conditions.”
“The Alpha Fence crew came prepared to put up my fence for me with all the material needed to do the job. They worked very hard until the fence was completed. They were very friendly and professional and went out of their way to please. I have recommended them to several of my friends and family plus their quote was very reasonable.”
“Everything was done professionally. They did what they said they were going to do when they said they were going to do it. What more can you ask for?”
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“They had the job done in less than 2 weeks. I was very happy. It was a small balcony and I had a hard time getting someone to come and do it because it was such a small job.”
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“They seemed honest, forthright, and they worked with me on the price. I thought it was expensive but I felt like they were a good company. I got quotes from other companies and the representatives were very strange. I did not feel that with these guys. When they started the job the construction went smooth as silk.”
“Their first effort out, their installation crew cut down the fence to three inches and just set it on the grass.”
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“I had to deal with a lady in the office who monitors the projects. She totally lied to me and I know this because I was very proactive during the whole process. When I would call to check-in, she would say the paperwork had been sent out and that I would receive it in a few days. After waiting, I would follow-up, it was always another excuse. I would get into arguments with her because she was very rude to me. I was concerned about my project, not other people's projects, which was another excuse I would get from her. When I called again, I finally got an answer as to what the problem was. They were very behind on projects and they had fired the office lady. I had to go out and use my gas money and time to get permits to speed up the whole process. It then took another 2 months for them to come out. When the job was completed, I never got any sort of acknowledgment of the issues or an apology.”
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“Kevin stated he does not want to leave any comments.”
“The company was horrible.”