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“They were professional, prompt, and courteous!”
“Overhead Door Company of Washington DC did a great job.”
“I thought the workmanship was superior and they were very careful in taking down my garage doors in pieces. I was able to sell those on marketplace Facebook to two different people. The doors work very quietly and I have not had any issues with them at all since they were put in.”
“I'm missing parts.”
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“Great company.”
“They are very professional, punctual and work with the customer.”
“I thought they did a great job! They showed up, did the work I expected them to do, and cleaned up. It was a good experience all around.”
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“The experience from start to finish was a good one.”
“The sales and service techs were awesome to work with!”
“They did a good job and were efficient, timely, professional, and courteous. I had questions about cutting in a pet door and its operation. They gave me a satisfactory answer and helped me understand why I couldn't cut it because it would invalidate the warranty. They went above and beyond what most people would have done to get the information.”
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“The doors are good and the installation was good.”
“The technician was very polite and courteous. He got the job done fast.”
“They were easy to work with.”
“The work was done properly , they did a good job and there was good clean up.”
“They were very professional, very quick at what they were doing, but always with safety in mind.”
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“I was not satisfied with the work that they did.”
“I spent a lot of money for a job that still has to be completed. I called 3 times and they changed the time 3 different times to fix the problem. It should have been done right the first time.”
“I have no confidence in my garage doors. From day one they have not opened and closed properly. They have been out her 8 times.”
“My husband and I took out a $150,000 equity loan for our house. We did everything on the outside, windows, doors, soffit, siding, gutters, facia, roof, and HVAC. We got it all done, and the old garage doors looked awful. It was an after thought because we hadn't planned on doing it. We started looking at new houses and looking at different places. After having almost 10 contractors in about an eight month period, nobody, I mean nobody, worked like Overhead Doors. Matt, he was a great communicator. They would say, My name is ____, and I am the Project Manager, I am leaving and I am on my way. I am about 15 minutes away from you and I have two other workers who may meet me there and we will be right on it. This was before Covid, and even though it was a garage, they were extremely respectful of our stuff. It took about eight hours to do the job. He said it is going well you haven't really cleaned, but it is easy to get to, and we will be done in a hour. They were way ahead of schedule. They communicated with me, and was able to explain the whole process to me. We didn't have that experience with other contractors. It was quite the opposite. I happened to find Overhead Doors just because I was on Interstate 70 and I saw the sign. I went to the website. Then I stopped in because I am an in-person type. The owner's wife was eating her lunch and stopped and showed me the process. Her husband came out, about three days later, and we had garage doors within three weeks. It was unheard of. No other contractors do that. It was one bumble after another. It was exciting because Overhead Door is so different. They are not the cheapest product out there, but it is an excellent product, excellent service and I couldn't have asked for a better service experience.”
“The quality of the workmanship was very good. The materials are terrific. We are very happy with it even 8 months later. We'd use them again!”
“It was a good experience from concept estimating online, all the way through the final installation adjustment and teaching me how to use the keypad. It was very, very good. The technician was very courteous and efficient. It was a very good price and good workmanship. The door hasn't worked for a long time. The new one he put in place was adjusted and worked brilliantly, from the beginning.”
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“They followed up and performed their job perfectly.”
“The sales person was professional and informative of the garage doors they offered. They were timely.”
“They definitely met and exceeded my expectations regarding communication. They thoroughly explained the materials that were being used and the differences in what they were installing and what we previously had.”
“Overhead Door Company of Washington DC provides very high quality, professional work, done on time.”
“The service was installed well and the technician was knowledgeable and did a good job.”
“They were timely. Tyler is awesome. He goes over and beyond to explain the process. They take care of their customers. They rock.”
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“Thec company was prompt and did a good job replacing the door. They were also receptive when there was a problem with a miss-match in color provided.”
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“Overhead Door Company of Washington DC completed the installation process and we started to have problems shortly after completion of the project. The fastening bolts placed by Overhead Door Company of Washington DC came unfastened and stopped working as well as the garage was not able to roll up and down a few months after installment.”
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“They came on time and were very professional. Everything went super well.”
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“Overall, I am satisfied with Overhead Door Company of Washington DC. If they had taken the correct measurements the first time, I would have been more satisfied. It just took to long to get the correct garage door.”
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“The gentleman that installed the door was very professional, knowledgeable, and did the project quickly. He had everything he needed to get the job done”
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“Overhead Door is a reliable company. I was very pleased overall with my experience.”
“Very professional company.”
“They are a great company to work with.”
“They were easy to work with, from start to finish. They made the process really easy.”
“They were excellent.”