“Never in a million years. In fact, I would shout from the rooftops to stay away!”

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“Once DFW Improved is on-board and contract signed, everything has gone well.”

“High quality work and definitely strive to 100% customer satisfaction.”

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“We have used DFW improved for years and had wonderful experiences. This was not that. Lack of communication, tasks not completed and work not done to their standards.”

“I contacted DFW Improved after my house was flooded in February 2021. I had them do the damage repair as well as updated my kitchen. My first contact was with Jaime. Jaime is an easy-going, affable, intelligent person who is very good at his job. He showed up at a difficult time for me and he was reassuring in the quality of work that would be supplied as well as being realistic with me regarding the time frame of said work. He was easy to work with after the contract was signed and the process started. Change orders were easy and fair, Jaime did not nickel and dime me! The reconstruction meeting took place at the time Jaime stated it would and the process started two weeks later as they stated it would. A week after the meeting I had a schedule in my hand for the 6 weeks of work that was to be done. My project manager was Blake, he’s a smart, take charge individual that was on top of the job on a daily basis. He always kept me informed of the daily activities. Blake said something to me during this process that really resonated with me, “James, we want to make you happy”. I thought wow, I’ve never had a contractor actually say this to me but also back it up in actions. Blake and DFW Improved went above and beyond for me and made it as easy as possible during this difficult time in our lives. I would not hesitate to use them again and highly recommend them!”

“We signed a contract to remodel our master bathroom Dec. 14, 2020. It is now August 1, 2021 and we are still waiting. The “punch list” has never been completed.”

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“We have used DFW Improved 2 times, for different projects. We were happy with the workmanship of all the subs, and the oversight and communication by our project manager.”

“It took four months to complete a 4X4 shower. The laborers were exemplary. The office and communications were very poor. Needs training.”

“Sure.”

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“They did a great job in my home, and everything turned out beautiful. Except the fact that it's been 1 year and the punch-out is not completed yet.”

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“THE SALES WAS GOOD BUT THE FOLLOW THROUGH WAS NOT.”

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“Gabi Sperry is amazing! She was so kind and patient with me. The renovation process was very stressful for me and she was always willing to listen and help, even when her portion of the job was finished. DFW Improved was professional and willing to redo things to make me happy with the final product. Beautiful work that I will enjoy for years to come. Thank you so much!”

“From pre-sales through design and execution, all the teams were very professional and responsive. Work was high quality and results were amazing. They went above and beyond to assist and make recommendations. Even during the freeze in North Texas when we had burst pipes, the crew took care of us as we are existing customers.”

“Great to work with, the team is knowledgeable and friendly.”

“Right now, I’m a bit disappointed with the communication we get/don’t get from the PM. A simple acknowledgment would help.”

“if it wasn't for Dave Poeckes cleaning up a giant mess we most definitely would have sued them. Dave was great and I would recommend him personally - the firm; no way.”

“Designer misplaced our approval on materials - very unprofessional considering she was entering our choices into a PC.”

“We were very pleased with our bathroom remodel. Each person was intent on making sure we were pleased, and they worked in a timely manner. Several went above and beyond what was expected.”

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“I was satisfied with the work done. Sometimes I felt the price was on the high end but I have very little experience in the home improvement business.And I am very frugal by nature.”

“What a pleasure it was to work with Gabi and Justin and your whole crew! They were patient, punctual, finished the job when they promised and for the price quoted. We could not be more thrilled!!”

“Excellent contractor”

“We were very happy with Miguel and the work crews that completed our bathroom remodels.”

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“The work was done efficiently and in a timely manner. The work was very high quality.”

“Remodeling a person's home can take a lot of time and energy. DFW Improved made it easy and comfortable the entire process. Keeping us informed of changes to the schedule, following up on each work team's progress, and keeping the entire home as clean as possible was awesome! The project manager, Shane, kept me informed during the entire process. Helping me manage my work time with contractors' time. All the different teams that completed work were very very detailed and cleaned their areas before they left for the day. The teams also communicated with me about any changes that they would recommend based on their experience and my home's current layout or paint color. We would definitely refer them to anyone who is looking to remodel or update their home. Excellent team!!!!!”

“Very pleased with the overall experience. None of the horror stories some of my friends experienced.”

“DFW Improved provides an excellent and quality experience related to remodeling your home.”

“Done 2 jobs now with DFW and both went so smooth and the work is top notch!”

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“The team at DFW Improved did a great job with my kitchen remodeling.”

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“Took too long on the project and did not match my vanity satisfactory”

“Remains to be seen, but the experience has been somewhat rocky with too many legal documents and not enough customer service.”

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“Poor supplies, poor workmanship. Called back several times job and rebuild parts of the job”

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“Very professional and wonderful to work with. Workers are very conscientious and work quietly and efficiently. They are mindful about cleanup when they are finished. Easy experience from start to finish.”

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“Everyone we dealt with was personable, professional, and nice to work with. Quality of workmanship was adequate and they were very responsive to any concerns we had. Perhaps partly the current chaotic environment, but we always felt like everyone was stretched thin. Getting to the point of construction start was slow. I generally felt we would have been given better service by those we worked with if they had more time.”

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