“Everyone was friendly and professional, I was introduced to everyone. Quick, quality service. When they left everything was spotless.”
“Yes I would recommend”
“Good work. We think the price was good. A lot of phone calls, bordering on severely annoying. But that’s how you get your jobs. So I understand. It knocks a star off though.”
“Great job of installing door. Beyond scheduling issues, all went well”
“I always dreaded working with contractors but Power was a game changer. They were the opposite of everything I have experienced in the pass. Integrity, professionalism, quality of work, and really caring about satisfying the customer showed in every step of my projects. Bravo Power.”
“Very expensive and too many people involved. It took multiple phone calls from Power just to schedule the initial consultation. Typical sales tactics. First consultation took four hours and the salesperson did not know nearly as much as he thought he did, including the ability to reuse window treatments for the replacement windows.”
“Unsure until final installment of work has been completed.”
“I am having a couple of issues with them right now. I would recommend them, but not strongly.”
“Everyone was pleasant to work with.”
“I would recommend the product and the installation experience, if you can tolerate the horrible high pressure sales tactics "take this price now or it goes up".”
“This was an awesome company to work with and they were honest and straightforward!”
“We would definitely recommend Power Home Remodeling, and use them again.”
“Great service and very efficient response every time I call.”
“They were very professional and considerate. They worked great as a team.”
“PHR is responsible from the get go. From the estimate to finish-if you hire them. They are respectful of your time and property. Willing to answer any questions and helpful with the process”
“We are very pleased with the employees and the quality of work.”
“They were very good, very professional, and they did a great job.”
“Install crew was very sloppy and did not clean up very well after job was completed. I personally had to walk the property to clean up nails and debris that was left. They also drilled screws that came through the wall into my kitchen. There was also a steel pole on our deck that was part of our awning that disappeared!! I can only assume it ended up in the dumpster. I’m sure I will have to purchase another one in the Spring when our awning gets reinstalled. No supervisor ever stopped by during the installation to see how things were going even though we were told that would happen. Shutters did not arrive with the supplies and didn’t get installed until a week later. Needless to say, I was very disappointed and can honestly say I would not recommend your company.”
“I strongly recommend Power Home Remodeling.”
“great service, great windows”
“Top rate communication and customer service.”
“They were great! Everything about the experience could not have been better.”
“We had a great experience with power home remodeling. They did an excellent job on our home and we are very pleased with the crew that was here that did all the work and we are very pleased with the outcome of their work. I highly recommend them.!!”
“Excellent workmanship.”
“It was excellent work!”
“Yes, I already did”
“Salesmen were great work is great the in between could use some work.”
“The window installment, door, and gutter replacement process was seamless and everyone cleaned up after themelves. I have been calling the Power Office for 4 days because the team that completed my siding left a mess, but to no avail has anyone picked up the material left behind on my lawn. It's the holiday and I am having company tomorrow. I'm being inconvenienced and want the material removed immediately.”
“There were a few hiccups along the way. I wasn’t worried though. My team worked together and resolved the issues. The responses were quick. I knew I had nothing to worry about because I had not paid any money. The whole team deserves an A+. Especially the young gentleman that knocked on my door. I almost never talk to salesman at the door. I’m glad I did this time.”
“They were very thorough in determining our repair issues, and they were thorough in making the repair.”
“They have great customer service and they are great people.”
“Very professional and knowledgeable making our house look new again. Very good work ethics.”
“I’ve already recommended Power”
“Yes, they were easy to work with and there were no high pressure sales techniques.”
“I had five windows installed and the crew that came Sebastian, Manuel and Brian were very professional and very good at their jobs.”
“They were really great to work with, and they communicated well. They got the job done and cleaned up nice afterwards. They did a great job overall, and they were wonderful to work with.”
“The people who work for Power Home Remodeling are very courteous and helpful, especially to senior citizens.”
“Love the quality and lifetime warranty. Also love the after project cleanup. They even cleaned the new windows! Who else does that. Thanks Power.”
“The weather affected the process of putting on the siding. It was a big factor that interfered with the plan.”
“They were very professional and very, very nice to deal with. The installers who came into my home explained everything to me about what they were doing. They took safety precautions, covered everything, and removed all materials so there was nothing left on the outside or the inside of the house. I'm so happy with it! The job was done very well!”
“Professional, Courtesy, Cleanliness and respectful...”
“Everyone, repeat everyone, with Power was fantastic, courteous and professional”
“I receive lots of compliments from my neighbors how beautiful my house looked now. That says it all about Power Home Remodeling's work!! Great job! Thank you!”
“Power was recommended to me. So I feel strongly about paying it forward. I am pleased with the results at my house.”
“All work was done quicker than expected”
“The people that came out were absolutely awesome. They worked nonstop, and they did a good job working in the cold. Rich, Laura, and Jimmy, were awesome. Ross came to inspect, and he was awesome too. They are really good people, and I am very pleased. I've been talking about them to everyone, and hopefully that brings in some business for them.”
“I like Power because of their service and warranty. The people are serious, diligent, friendly, helpful, and quickly answer my questions.”
“Workers did an excellent job, great at keeping the site as clean as possible during construction.”
“The windows are great, but the installation quality and standard was not.”
“Please make sure the estimate is a full estimate and you are not left hanging like we were.”
“I was told service would be between 0800 & 10 am they showed up and ready to work st 0800 !”
“Without a doubt, this has been a very pleasant experience. The entire process went well from the person who first showed up at my front door to the last of the work crew's departure.”
“The project was scheduled and executed according to the initial plan that was laid out.”
“I was truly impressed from the day Ali your sales rep entered my home with her careful and informative review of my windows and back door. To meeting with Joe & his crew on the day of installation. Everyone was polite, professional and did an excellent job of installing my 8 windows & sliding glass door. It was a pleasure and I’m enjoying the security & the comfortability of my new windows and door. My home is much more comfortable now that no cold air is seeping in, and am hoping that I will see a significant decrease in my heating bill. Thank you so much for such beautiful service.”
“They were professional and know exactly what to do. They remove your old windows and they also cleaned your new windows.”
“Had some issues with the windows and the flashing. The QC person came out and said he had it documented and it would be taken care of within 10 days. That time period came and went and I heard nothing. I had to call to see what was happening. I spoke to Michael Bornhoeft who told me to send pictures and he would take care of it and would keep me in the loop. Again I heard nothing. I reached out to him again and he apologized for not getting back to me. He scheduled the flashing repair for January 11th and said he’d get back to me about the window repair. I never heard back. I called back again asking for a manager. I spoke to Matt Hahn, and explained everything. He is the only one that has been involved in actually trying to rectify the issues. He came to the house to see what the problems with the windows were and confirmed the repair date for the flashing. It turns out the QC person never got the repairs documented. I find it very frustrating when a company is so diligent when they want the business and want to get paid but when issues arise no one responds! THIS IS NOT GOOD BUSINESS! Thank you Matt Hahn for the help!”
“They were very polite, clean, and very accommodating.”
“The prices are very high.”
“So far the windows seem great. The installers were very nice and seemed knowledgeable. The overkill on sales is a bit much.”
“Excellent service, fast response and great quality materials.”
“I would recommend you to any family and neighbors.”
“It was great.”
“It was the worse home improvement experience I’ve ever had, I had five different men from your company here at one point or another and not once did any of them tell me the lineals would be revealed and raw, I had to have the installers cover them. I live alone and I have a two story house. It would cost me to have a contractor come out and scrap and caulk and paint thirteen windows after already paying 13 k for windows that I was told would be completely done in one day. I feel I was taken advantage of and misled. Also the windows were measured wrong and the installer’s came put two windows in and took one out and put the old one back in and left. I had two windows unfinished on the outside for two weeks until new windows were ordered and I had to move everything again to have them come at a later date. The first salesman said I’d have them by thanksgiving. So for two weeks my house looked a mess from the outside. And then your company doesn’t want to honor the warranty for leaks. I paid on time without issue, I didn’t get a discount as promised by Brandon when I had to wait for new windows, instead I got a runaround about how I should of known about unfinished windows. I’m not in the window business.”
“i was bullied into getting ALL my gutters done even though the front of house and back of house addition gutters were capped and working well. i had to fight like hell to have just the work done that I wanted. The old siding and gutter removal went well. The day of siding installation the 2 workers on the job spoke no English. They used the shingle roof of my addition to stand on to perform part of the job and caused degranulation and scuffing of the shingles. I was told by sales person that this would not happen , that they would work from a scaffolding or some such thing, They did not. At completion of the shingle job, the workers shut my garage door leaving big boxes and piles of materials in my garage, and left without a word. I had to call Power twice to have them come remove the extra building materials so I could put my car away. The clean up after the siding job was poor. I picked up 40 nails from the sidewalks, driveway, street. A visitor to my house got a flat tire before I realized that there were still many nails to pick up. Two weeks to the day later, a huge gust of wind blew up the edge of my flat roof of which I suspect the drip edge was loosened by the guys who installed the new gutters across the back. This new roof cost me an additional $14,300 and insurance is willing to pay less than half of that unnecessary cost . The one good thing I can say about the job is ...it looks nice, and the job manager who was there the first day during old siding removal was so nice and helpful. I wish I knew his name so he could get credit for it.”
“I like the product. Installation manager was very good at getting things scheduled for installation crew to come back and fix many issues. Installation crew was a big disappointment.”
“All of the representatives that came to my house were very professional, knowledgeable of the product I was purchasing and easy to work with.”
“They cleaned up and they were professional. They got the job done and were willing to help the homeowner.”
“The work was satisfactory and done on time.”
“The salespersons all seem to love the company and the product. The workers were efficient and professional. The warranty is a real plus, too.”
“Power Home Remodeling was a pleasure to work with. Everyone was very professional and the work was excellent. I would recommend them highly to anyone looking to re-side their home.”
“The timeliness and efficiency of the job was excellent. The price gave me pause.”
“Everything went very smooth. One day installation. My house is warmer thanks to the new windows.”
“The most important thing is that I am so proud to say that my home is not chilly anymore because of Power Home Remodeling they did a great job and highly appreciated everyone that came to my home very respectful and helpful thank you so much 😊”
“We had a (misunderstanding)that was taking care to my satisfaction, generally they did a good work”
“This company was very professional from”
“Yes I would recommend powet home to anyone that needs to upgrade anything to their home”
“Make sure you get other estimates so you have a way to bargain. They came in, and I didn't have any idea what else was out there. I asked about their competition, and they tried to show me on paper, but it is good to have someone come in. When they knock on the door and say let me give you an estimate, you're kind of caught off guard. I didn't know what questions to ask. The company should encourage customers to get another estimate if they are so sure they have the best offer.”
“I have a skylight and they changed all of them. One of them is missing a frame. I reached out to them and they're telling me I need to locate a local handyman and they are not responsible for it. Then the fact that I have three of them. Two of them work. They didn't break it, but one of them is missing the frame. They told me that I needed to contact someone else and said they were not responsible for it. I showed a photo of them.”
“Bad customer service refuses to call us back to fix a couple of issues from the project”
“Very efficient, cleaned up well. Courteous work crew. Pella windows are excellent quality. Sales staff was professional. Price is fair.”
“Overall I was satisfied and appreciative of everything.”
“Constantly communicating with the customer was of utmost importance to me… and POWER filled that need 100%. Extremely professional, on time , And definitely worth the price!”
“When they put my door on they didn't connect my front doorbell.”
“I would give a friend Power Home name as a suggested choice of remodeling contractors”
“The quality of the installation is impeccable! The care taken to ensure the beautiful final product was much appreciated. Dan the project manager ensured everything went well.”
“We would highly recommend your company to all our friends and relatives. The service and products we received were excellent.”
“they did great work. the work was done in timely manner”
“Power Home Remodeling did a great job but failed to take care of a the holes and paint that were left on my home after replacing gutters. This will cost me extra money to take care of this problem.”
“Power is a nationally recognized brand. Their sales, project managers, and installers are very professional in what they do. They communicate effectively and follow up.”
“The work was done efficiently and professionaly in all areas. The cost of the project was within my budget and reaso able .”
“I would definitely recommend Power Home Remodeling. They did an excellent job. I have them coming back out for more siding work for how happy I am on the Sidon if to my main house.”
“The people were excellent, did what they had to do, but did leave some garbage behind. I hope they come and pick it up.”
“Customer service was excellent; however, a couple of things were questionable about the final product.”
“Satisfied with materials used but disappointed with poor communication and sloppy workmanship. See comments below for details.”
“They treated me with respect and I felt confident that I made the right choice!”
“Window installers did a great job. They were very thorough, professional and courteous.”
“Between Power Home Remodeling's level of professionalism, communication, timeliness, and cost-effectiveness, I really appreciated it all around. There were no complaints from my end.”
“I had 2 sky lights replaced, new roof, trim and gutters. Did an excellent job.”
“Everyone was very nice and it was a pleasure having them in our home. Did a good job with our windows.”
“Please complete clean up work first. Them survey will be hreat”