Heartland Design and Remodeling
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Heartland Design and Remodeling has received 4.6 out of 5 stars based on 9 customer reviews. Learn about Our Research Process.
5
8
4
0
3
0
2
0
1
1
2nd year as a Best Pick
Call
"I've spent years combing through the design/build industry for first-rate talent to create a team that works well with clients and fluidly with each other to develop a seamless experience. With exceptional quality, service, and integrity, Heartland Design is committed to helping you achieve your unique vision for your home."

Glen Miracle | President & Founder
Company Information
Services Offered
Heartland Design and Remodeling is a full-service design/build firm providing all-in-one services from design to production, including kitchens, bathrooms, basements, sunrooms, additions, and whole-house remodels. Free estimates are offered. Visit the 6,000 square foot showroom in Manassas (walk-in) or boutique design center in McLean (by appointment only). Projects start at $20,000.
Services Not Offered
Heartland Design does not offer handyman, repair, or labor-only services.
Warranty
Materials and workmanship are covered by a one-year warranty.
Company History
The company began in 1986.
Distinctions
Heartland Design is A+ Rated and Accredited with the BBB, a 2023 GuildQuality Guildmaster Award Winner with Highest Distinction, a 10x Best of Houzz winner, and a Nextdoor Neighborhood Fave and was ranked on Qualified Remodeler's 2023 Top 500 List.
Areas Served
Aldie, Alexandria, Annandale, Arcola, Arlington, Ashburn, Bluemont, Bristow, Burke, Catharpin, Centreville, Chantilly, Clifton, Dunn Loring, Fairfax Station, Fairfax, Falls Church, Fort Belvoir, Ft Myer, Gainesville, Great Falls, Hamilton, Haymarket, Herndon, Leesburg, Lorton, Lovettsville, Manassas, Mc Lean, Middleburg, Nokesville, Oakton, Occoquan, Paeonian Springs, Purcellville, Rectortown, Reston, Round Hill, Springfield, Sterling, Upperville, Vienna, Waterford, Woodbridge
Address
8982 Hornbaker Road Manassas
McLean, VA 20109
Hours
Mon
9:00 am - 4:00 pm
Tue
9:00 am - 4:00 pm
Wed
9:00 am - 4:00 pm
Thu
9:00 am - 4:00 pm
Fri
9:00 am - 4:00 pm
Sat
9:00 am - 2:00 pm
Sun
Closed
Licenses
2705072865

Compiled Score:

Heartland Design and Remodeling has received 4.6 out of 5 stars based on 9 customer reviews. Learn about Our Research Process.
5
8
4
0
3
0
2
0
1
1
Sort
Filters
Best Pick Reports Reviews
Search
Review by
07/03/2024

No review comments provided

Review by
06/24/2024

No review comments provided

Review by
06/03/2024

No review comments provided

Review by
05/21/2024

No review comments provided

Review by
05/12/2024

No review comments provided

Review by
05/09/2024

“Professional doesn’t begin to describe what it was like working with Heartland. Worry free major remodel finished on schedule, on budget. Any minor issues (and I emphasize minor) were immediately addressed.”

Review by
04/24/2024

“Great experience and solid work! Will use this company again for our next project!”

Review by
03/25/2024

No review comments provided

Review by
03/21/2024

“Very happy with the process, time-line, workmanship, and outcome.”

Review by
01/26/2024

“I would highly recommend Heartland Design and Remodeling to anyone looking for a quality bathroom remodeling company. They did an excellent job and exceeded our expectations. Our master bathroom is now my favorite room in the house. Thank you, Heartland Design and Remodeling!”

Review by
01/16/2024

“We have had two excellent renovation experiences with Heartland. For our first one, we chose Heartland after interviewing a number of local companies. For that project, they remodeled our master bed/bath and added a portico to our front door. We were so satisfied with that experience and quality, that we did a kitchen renovation with them too. We recommended them to a good friend who also contracted with them for a major renovation which is underway. We have only positive things to say about our experience with Heartland - from scoping and design through construction and finishing, we found them reliable, reasonable, and high quality. Through great communication and close engagement we were able to easily work through any unforeseen events (e.g. inspection hiccups, supply chain shortages, schedule flexes). It takes patience and attention to detail on both sides, and we got that from the Heartland team. We would use them again if we had more projects!”

Review by
12/18/2023

No review comments provided

Review by
12/01/2023

“Ably managed a multi-level renovation project, through multiple obstacles, and resulted in overall outstanding product on-time.”

Review by
11/12/2023

“The sales person sold us on the “experience””

Review by
10/10/2023

“Heartland Design and Remodeling is efficient from the planning stage through to the completion of the job. They do a job well done, and everything went as anticipated.”

Review by
09/27/2023

“We found out the hard way that they back their subcontractors but not their clients.”

Response
Hi Steve and Denise. Thank you for bringing this to our attention. I understand your frustration is not with the work completed by NVS, but with the flooring trade partner that installed your hardwood floors—issue with a film residue that appeared after you cleaned the hardwood flooring with an approved product. Although we have not had an issue like this before with our flooring trade partner, we took your experience seriously and contacted them immediately. Again, thank you for letting us know, your feedback is helpful.
Review by
09/07/2023

“I always recommend NVS. They do great work, and won’t finish until you are totally happy with the work. I do tell people they are sometimes a little pricey, but I have learned it’s worth the extra price. You definitely get what you pay for. Will definitely use them again.”

Review by
09/06/2023

“NVS was great to work with from the start of our project until the end!”

Review by
08/23/2023

“Great company to work with...will definitely use them in the future!”

Review by
08/13/2023

“Start to finish, we had a great experience with NVS. Everyone was responsive and detail-oriented. When we did encounter some "hiccups," the NVS team responded quickly and professionally. I highly recommend!”

Review by
08/11/2023

“NVS did a great job with my project. Professional, knowledgeable, responsive & friendly. All things you want in a builder!”

Review by
07/20/2023

“We were glad that we picked NVS. They were able to do the complete job with a project manager on site. I only had to deal with one person. It made this whole renovation project much easier for me.”

Review by
07/15/2023

“This was our first remodeling experience and NVS provided a very seamless process. From design to construction, we were provided with great communication and guidance.”

Review by
06/26/2023

No review comments provided

Review by
06/09/2023

“The entire experience from Day 1 to finished kitchen was outstanding.”

Review by
05/15/2023

“We recommended NVS to a coworker.”

Review by
05/02/2023

“We have been a repeat client over the years. NVS redid our bathrooms and a kitchen at our prior home. This time -- as always -- the work was great but we really felt that noone was really managing the process, advocating for our interests, overseeing progress, or communicating with us proactively on an ongoing basis. This was very disappointing and has us questioning if in fact we'd recommend NVS. I want to note that we more than understand logistics issues, etc.; this went far beyond that.”

Review by
04/26/2023

“I consider NVS the "gold standard" of kitchen/bath and other home renovation projects. I have done five projects with them. I know they will make everything right and "go the extra mile" to do so. I scheduled the last couple of projects for when I planned to be out of town and we communicated by phone and email. I knew they would let me know if anything unexpected came up.”

Review by
04/17/2023

No review comments provided

Review by
04/14/2023

“This was the third remodeling project that NVS did for us. Everything went smoothly and according to schedule. I have recommended them to anyone I know that is considering a remodel project.”

Review by
02/04/2023

No review comments provided

Review by
01/21/2023

No review comments provided

Review by
01/16/2023

No review comments provided

Review by
01/14/2023

No review comments provided

Review by
01/12/2023

No review comments provided

Review by
01/09/2023

“I am very happy with the renovation. You had one person, Ali, manage the whole renovation, was here each day and it went very well.”

Review by
01/09/2023

“I added constructive feedback to the rest of this survey and it wont allow me to submit it until I add narrative text to this question.”

Review by
01/07/2023

No review comments provided

Review by
01/07/2023

No review comments provided

Review by
01/06/2023

“-Caulk in the kitchen continues to fail. About to be replaced for the third time. -Dishwasher was never installed correctly. Door does not close properly. Door seals have been replaced twice. -Drawer faces in our island have defects or poor craftsmanship. All drawer fronts have four nail pop like protrusions, as if something was nailed from inside the drawer into the drawer front. -Paint had to redo and does not match original. Had to pay to have the bedroom repainted because the touchups did not match. -I have pictures and video. -Work was done in, Alexandria, VA.”

Review by
01/04/2023

No review comments provided

Review by
01/04/2023

No review comments provided

Review by
12/07/2022

“It's an excellent company, and we were well satisfied.”

Review by
12/07/2022

“Our Lead Contractor, Dave, was wonderful to work with. He made sure that the work was top quality, the house was kept in order, and we were happy throughout the process.”

Review by
11/14/2022

“Excellent job by NVS on our basement remodel. It looks great and the quality of the material and workmanship was amazing.”

Review by
10/02/2022

“Our experience with NVSKB was outstanding from start to finish. When contracting services for major work in your home, you want to have a sense of confidence that you're working with a company with integrity as well professionalism. We found that with NVSKB. Their goal was to make sure we were pleased with the results.”

Review by
08/27/2022

No review comments provided

Review by
08/20/2022

No review comments provided

Review by
08/17/2022

No review comments provided

Review by
08/15/2022

No review comments provided

Review by
06/01/2022

“This is our fourth contract with NVS, and each time we are just as happy as before. They are a pleasure to work with and their finish carpenter is the best in the industry.”

Review by
05/09/2022

No review comments provided

Review by
09/06/2021

No review comments provided

Review by
08/05/2021

No review comments provided

Review by
07/18/2021

“100% satisfied, great work and even greater people at NVS. We endorse and recommend them wholeheartedly.”

Review by
07/06/2021

“NVS Kitchen and Bath exceeded our expectations.”

Review by
07/03/2021

“We will definitely consider NVS for any future work on our house.”

Review by
06/26/2021

No review comments provided

Review by
06/26/2021

No review comments provided

Review by
06/17/2021

“The NVS team working on our Kitchen remodel from design to completion were exceptional from start to finish. We would definitely recommend them and will use again on future projects.”

Review by
06/16/2021

“My sales consultant Ross is amazing; and the lead carpenter, Drew is phenomenal. I'm happy. Brian and Carlos are good too.”

Review by
06/12/2021

“Working with NVS for our two bathroom remodels was a breeze. I appreciated their professional approach from sales, design, contract and project completion. There were no surprises. The whole project went very smoothly, according to plan and within contract budget. Ford Hale was our sales consultant. He was very thorough and put me at ease explaining how NVS does business. He was always responsive and even stopped by a couple of times to check on things once our project got started. Brian Arrington was our day to day project manager and he was excellent. We were not home for the first two weeks of the project but felt very comfortable having him there. He communicated promptly via text or phone call whenever questions arose. He skillfully managed scheduling all of the subcontractors and was even able to do the flooring work himself to save on cost. I would definitely work with NVS again. Great experience!”

Review by
05/24/2021

No review comments provided

Review by
05/11/2021

“This is the 2nd time I've used them. Both times they have done a great job.”

Review by
05/07/2021

“We love the staff at NVS. We had our kitchen remodeled ten years ago and called them back to remodel the bathrooms. They listened to what we wanted, and made great suggestions. The work was timely and done well. Our lead contractor, Drew did lovely work and was a pleasure to deal with every day.”

Review by
05/07/2021

No review comments provided

Review by
05/05/2021

“NVS exceeded all our expectations! Wonderful to work with and such a beautiful result!”

Review by
05/04/2021

No review comments provided

Review by
04/26/2021

“We enjoyed working with NVS. We had never gone through this type of renovation so we really had to lean on their expertise. Our project manager was the strongest team member and we had to really rely on him for any situations where we had questions. He has been great with the follow through as well. We love our new kitchen- it's functional and stylish which is what we wanted!”

Review by
04/26/2021

No review comments provided

Review by
04/26/2021

“Exceptional bath designer/builder. Superior quality, very competitive cost, completed all work on schedule and safely.”

Review by
04/26/2021

No review comments provided

Review by
04/18/2021

“Quality work, great customer service, very good communication throughout the process, problem resolution was quick and handled professionally. My experience working with Dawn, John and Mike and there team members was stressless ….they made having a renovation easy and enjoyable!!! All the different craftsmen were highly qualified, courteous and their work was quality.”

Review by
04/17/2021

No review comments provided

Review by
04/12/2021

No review comments provided

Review by
04/12/2021

No review comments provided

Review by
03/30/2021

“Extremely reliable, dependable, and they do excellent work.”

Review by
03/27/2021

“NVS is a superb company and they have very highly qualified people working there who are courteous, thorough, and creative. I definitely had a great experience having worked with the remodeling of our house.”

Review by
03/26/2021

“I cannot recommend NVS highly enough. I have done four projects with them. I know that everything will be done right, and they are excellent about communicating along the way. For example, if an agreed upon piece of material (e.g., bathroom tile) is not available, they will recommend a good alternative.”

Review by
03/26/2021

No review comments provided

Review by
03/23/2021

No review comments provided

Review by
03/09/2021

No review comments provided

Review by
03/05/2021

“Excellent experience from beginning to end., Complete renovation of kitchen, bath and exterior of home (trim, siding, windows, roof).”

Review by
04/05/2019

“NVS does an outstanding job, uses high quality products as well as very competent employees.”

Review by
04/05/2019

No review comments provided

Review by
03/20/2019

No review comments provided

Review by
03/06/2019

No review comments provided

Review by
02/25/2019

“This is the third project I've had NVS Kitchen and Bath do in my house and it turned out beautifully. Enjoyed working with the team who is personable and professional. All issues were addressed and resolved.”

Review by
02/25/2019

No review comments provided

Review by
02/10/2019

No review comments provided

Review by
02/05/2019

“NVS is a terrific firm to work with, their professionalism made our project low stress and the outcomes were incredible. We have an older house in Old Town Alexandria, and they did a great job budgeted for this project given the age and unknowns in our house. The lead carpenter was fantastic, he communicated daily with us what to expect, and his craftsmanship was outstanding. NVS works with trades that perfectionists and did outstanding work in our home. We highly recommend NVS based upon the work they did for our home.”

Review by
11/24/2018

No review comments provided

Review by
08/24/2018

No review comments provided

Review by
08/24/2018

No review comments provided

Google Reviews
Sort Grades
High - Low
Low - High
Sort Date
New - Old
Old - New
Search