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“The new crown trim, base trim and doors/casings were all installed before the painters came. I expected the painters to sand where needed. I would have paid another $1000 to get this right. I was told that the 1x4 part of the crown molding may have been rougher than the crown. If so, I expected it to be sanded as needed. I WOULD HAVE PAID EXTRA There are many rough spots/drips on that portion of the crown in most rooms. It does not look good. When the lights are on you can see these spots. The door casings had spots that needed sanding. I was told that the installer used caulk instead of wood putty to fill the nail holes and that it was hard to sand off. The crew WAS able to remove the caulk where I pointed it out. They should have gone back and done all of the doors this way since they could, in fact, actually remove the caulk and make the casings look much better. I did ask them to. They also did not get all of the nail holes covered. It does me no good to know that supposedly the door installers and the carpenter who put in the crown/base trim should have used putty and/or should have sanded down everything. They were long gone and I expected Alliance to take care of it. I WOULD HAVE PAID EXTRA. I fully expected a flawless job because Alliance had done the work in my next-door neighbor’s house and that work WAS flawless. The door going into the garage from the laundry room has bubbles in the paint on both sides. THIS IS A BRAND NEW PRIMED DOOR. The crew came back on 12/26/24 and sanded a few places, put on a bit of paint and left the door at that. There is a line all around the living room wall where a piece of trim was removed. Instead of up-charging to spackle and texture in that area and cover where the wood was removed, the crew just painted over it. Alliance did charge an extra $1200 to spackle and texture above the base trim to cover a line where the previous base trim was. WHY WOULD THE CREW NOT MENTION THAT SO YOU COULD CHARGE ME TO COVER THAT LINE IN THE LIVING ROOM AS WELL? I would have paid for it. They had to have seen it. I did not realize it showed until I turned on the big light in my living room the day after I paid in full. My heart sank. These are the MAIN things that I'm very unhappy with. To me, for $18,000, they are major things. We saved a long time to get that $18,000. I went ahead and paid but I am not satisfied. I did point these things out to the crew and to Matt-except for the line in the living room. As I said, I did not see that until a day after Alliance was paid in full and I turned the main living room lights on. Everyone at Alliance have been very pleasant but I felt like I was getting excuses as to why this or that wouldn't work every time I pointed out an area of concern. THAT DON’T GET IT DONE. I wanted solutions. I WOULD HAVE PAID EXTRA. I would be so happy if someone came back and corrected these things but I do not expect that will actually happen. It gives me no pleasure to give a less than stellar review. I do think the crew is very talented and did a great job prepping and caulking. They did a great job placing new sheetrock, spackle and texture on a section of the wall in the den. They were courteous, professional and very nice to work with. Most of the painting was very good. My problem is that where there were issues that needed solutions. I GOT NONE.”
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“Probably not. Paint is chipping on kitchen, bathroom and baseboard.”
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“Excellent results on an 11 room + halls and entry paint job! Courteous, safe and careful paint crew, management visits during the job…everyone worked Monday through Saturday to complete on-time and within budget. I had bid this company before award, so am happy with their competitiveness. Alliance will be my go-to paint company in the future!”
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“Was very pleased with the paining. Very professional and clean.”
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“We loved working with Victor and Michelle with Alliance Painting. They were easy to work with.”
“Project was stress free, done perfectly, and my home looks brand new again. Thank you!”
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“I liked that a Project Manager was immediately assigned to the task and I just dealt with her after the initial discussion with the sales person”
“Alliance Painting communicated very well. The crew cleaned up and did what they promised to do on a timely basis.”
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“Very professional personnel, and extremely customer oriented.”
“Already referred someone. Waiting on my $50 referral check.”
“They were easy to work with I had to reschedule and they were very cooperative. They arrived on time answered all questions.”
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“I think they did a tremendous job. They finished quickly, and it was very neat.”
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“They exceeded my expectations.”
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“Competitive, quick, on time and conscientious. Crew left the site cleaner than when they came.”
“I had a positive experience of Alliance Painting and would come back to them again for future jobs. They were very well organized and took great care to cover all bases from first contact to final clean-up and follow through after the job was complete.”
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“I was recommended to Alliance painting and was very happy with the outcome of my painting project so I’ll definitely recommend Alliance painting to others”
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“The crew Alliance Painting sent to my house did an outstanding job. They were very professional and took care of all my concerns. They helped me to decide on what colors would match my brick color and what areas to paint each color (Accessible Beige, Iron Ore). The best comment I received was from a neighbor of 20 years that was walking her dog. She said "it looks like a brand new house! 😀 These guys are masters of their craft. I highly recommend them.”
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“I feel like they were committed to high standards and quality work.”
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“We had our kitchen and great room painted and they did a wonderful job. From scheduling and confirming our initial meeting”
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“Very clean and prompt”
“Job was completed in a professional workman like way!”
“Did what they promised and delivered quality results.”
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“Great Experience”
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“Everything was great and very professional.”
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“My disappointment is in the attention to detail. My expectation with the amount of money paid for the project was highly different than the company.”
“Very disappointed with the quality of the paint job. I thought I was dealing with a professional organization.”
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“Thye did what the salesman said they were gonna do, i.e., they replaced the 2 inch cedar fascia boards.”
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“Very professional and did a great job. Did exactly what they said they would do. Will use them in the future.”
“Alliance Painting was everything we hoped for and even more. We had high hopes that their painters were professionals and took pride in their work. They absolutely did. All 8 painters did their best inside and outside. If we mentioned anything at all to our project manager it was fixed instantly. You will love their work and attention to every detail.”
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“I highly recommend them. They did a great job, and they were very professional and timely.”
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“The painting service was good, but not the garage floor service.”
“Work completed as agreed. Weather was a issue as it was an outdoor project. Project manager juggled the crew around several days of spring rains. When the sun broke thru they were on it, completing the job on time.”
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“I rate an overall 4-star for the painting project.”
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“Great value for service. If you want top notch details, you will have to pay top pricing with another option but they do a good job for the price.”
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“Everything was explained to me from start to finish. Home repairs can be stressful and disruptive, but I didn’t feel that way at all with this project. I am very pleased with their work and the overall experience.”
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“Good value for price charged because of the effort made by Ryan to give their best possible estimate to convince meh to choose Alliance. Quick time frame to get job on work schedule.”
“Fantastic experience with the entire team. Sales, coordination, and painting/repairs. Very satisfied customer.”
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“They were highly professional and highly attentive to needs, questions, details.; thorough work they did. Communication was excellent, very satisfied with the completed product.”
“Crew was on time and finished on schedule. They did a great job on repairing woodwork.”
“Very professional company. Highly recommend.”
“Great people to work with. Friendly, honest,professional,trustworthy. Would certainly recommend them to my friends and family.”
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“They did a great job. They were courteous and kept the job site clean. They went above and beyond.”
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