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“Total disorganization. Everything from mismeasured doors, many project managers to incorrect installation. Was not worth it and the back patio doors still let wind in.”
“They removed our 53 year old leaky tub and put in a beautiful new, safe shower in 1 day. They didn't just cover it over with a shell. They replaced everything. I love my new shower.”
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“Very quick to answer questions and address any concerns and the project was done in a day!”
“Already recommended to a neighbor”
“It’s really beautiful. The hardware I selected runs smooth! I really don’t think I know more than one person who could afford to do this remodel I chose. $22,000”
“Everything was done great and have told people about your company”
“Company did what we expected. No complaints only praise.”
“The results are fantastic! It's exactly what I imagined! I took off one star because the communication could have been better.”
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“Work crew & leader & office spent Extra time to produce above average results”
“the people were so polite from start to finish. the color is absolutely amazing. ive already starting telling friends about it. :)”
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“Everything was great with Jacuzzi Bath.”
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“I have called and emailed 3 times to have yard cleanup now that snow has melted . It is complete disaster. Also I have a light that doesn't work And I have 2 doorbells that weren't replaced ML”
“No. In fact, I have warned numerous neighbors and co-workers to NOT choose Capital Construction. The work crew that did our siding was utterly inconsiderate of our property. Unlike what is stated in the contract we signed, no tarps were used. Consequently, the debris, nails, drop off, trash, sharp pieces of cut aluminum etc were absolutely everywhere. There was so much debris that we are still picking it up today -literally we were just outside doing it- and the job was finished 4 weeks ago. I think we will be finding nails and screws for a long time. Also in regards to the nails, both our PM, Anthony, and sales rep, Tesla, repeatedly told us that they would appreciate it if we didn't ever mention the nails when writing reviews. I am still flabbergasted that they both had the nerve to actually ask that of me.”
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“I think they did a great job in a certain amount of time. They fulfilled what they said they would. They did a good job.”
“Finished on time, in fact, a little early, with no surprised and it looks great”
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“I know the people are 3rd party but accuracy on the portapotty leaving and making sure there is nothing left behind when taking the dumpster.”
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“Very professional team of installers. Very courteous and always willing to answer any questions. I had a Jacuzzi shower installed. I absolutely love it. I am able to get into my new shower so much easier than before. Installers had to do extra work to get my shower installed and they did an awesome job with everything they had to do. Thank you Jacuzzi....”
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“They came and completed the work.”
“The two installers who came were so polite and they cleaned up everything after. They were two super young men and made the transition in my house so much easier.”
“The professionalism of everyone involved and the efficiency of the workers to complete the job in a day. They cleaned up the old roofing material thoroughly.”
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“Selling points were quality, safety, and cleanliness. We are not sure of the quality yet, though the shingles were among those recommended by Consumer Reports. There were workers on the roof in the dark on the first night. Though no one was injured, safety was a concern. Cleanliness was very disappointing as we will be picking up debris into the spring.”
“I would definitely recommend Jacuzzi Bath Remodel to friends and family!”
“Since Jacuzzi Bath Remodel by Capital came, when I turn the hot water on from my faucets, the pipes go bang bang bang, and that never happened before Jacuzzi Bath Remodel by Capital took out my copper pipes and put in plastic pipes. I am not sure why they took my copper pipes out and replaced them with plastic, but apparently they did not know what they were doing.”
“It was like the workers went even here polite and left the bathroom and living room clean even though there was snow on the ground very good workers”
“Very professional not salesie. No issues. Smoothe process from start to finish. Clean friendly pleasant workers. Very experienced.”
“The boys were amazing. Very well mannered and respectful. They were very helpful, showed me everything. That they were doing. And making sure that's the way I like it.”
“The gentleman that came were very polite, cleaned up after themselves, and explained what was going on.”
“The quality of work done was very good, and very fast. I was surprised and impressed that they worked right through a rain/snow storm.”
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“Under the seat we have rust coming out. I would have thought they would have used stainless steel. The knob to turn shower on has corrosion in the knob.”
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“Professional, polite, did good work, cleaned up area well”
“Our project took a long time getting off the ground: we signed a contract and gave a substantial deposit in April, and work started just before Christmas. 8 months is a long time to be $50,000 out of pocket. That said, the work was excellent, everyone was responsive and always checking in and making sure we were satisfied, which was great.”
“Attention to detail was poor. The siding itself is beautiful but caulking was done very sloppily. One angled piece was cut incorrectly, leaving a half inch gap exposed and unprotected. White PVC trim has paint color smears.”
“I thought the work was done efficiently and quickly, and I am pleased with the results.”
“The men who did our work were very hardworking, efficient, and competent. They would frequently work in the dark, and we turned on outside lights for them.”
“They communicated with us through every stage. We never felt like we were "forgotten". All the workers,from the dumpster and materials delivery to the roofing crew,were friendly and respectful of the property.”
“The installers showed u on time, were friendly, courteous and professional. They did excellent work and did a great job cleaning up when finished.”
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“Excellent service from start to finish. Everyone was very professional , helpful and friendly.”
“I am very impressed with the quality of the work completed in 2 days. I have been telling my friends about my positive experience with jacuzzi.”
“The crew was efficient, respectful, and clean.”
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“The crew was competent, polite, neat and cleaned up the site. I wrote to Capital with a punch list - 2 items: 1): no strike plate for a storm door. This was attended to. 2): my door warning device (Ring) was removed when the door was replaced & then reattached, but not in working order. I told Capital about this and have not had a reply/esponse”
“The crew showed up on time and proceeded to work in conditions that were far from ideal weather wise, temperature in the teens, without a word of displeasure. Proceeded in January snow on the ground conditions until completion without breaks and with team work. Attention to detail in every respect.... in short a quality outcome rarely found today.”
“The contractors were efficient and prompt.”
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“I appreciate the short turnaround time on the job, politeness of the workers and the beauty and functionality of the shower.”
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“Very bad communication among sales, project management, construction crew and customer. No drawing with dimensions was provided so the final result was smaller than expected. Pricing was on the highest side.”
“Such a great company! We'll definitely use them in the future for other projects we have in mind!”
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“Overall I was satisfied with the work completed. I was not happy about the Very hard sell at time of quote. I asked for 24 Hours to think about the quote and was not afforded that time so I ended up signing and I overpaid. Lesson learned.”
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“Everyone one was very easy to work with.”
“Capital Construction provides a high level of customer service from the sales call to the finished project. I was impressed with care the team took with my house and yard. The crew did an amazing job with the after project cleanup.”
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“If one is looking for a turn-key approach to a home improvement project, Capital Construction Contracting Inc is a great partner for that effort.”
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“We were very pleased. They were very thorough, explained things in detail, and did everything they said they were going to do. They were straightforward, and we talked to a lot of different people. Different people came down at different times, and every issue was dealt with and resolved. It looks great.”
