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“They were very responsive.”
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“Fixed a Leak through Comprehensive Testing”
“They put a nail through a water line and expected me to fix it, they threw old roofing materials off of the roof onto poppet plants damaging them, and they left trash in the backyard and nails all around my house.”
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“Yes, very professional”
“They understood the scope of work and they executed it perfectly.”
“They were very responsive, easy to reach, and provided high-quality work!”
“Houston Roofing and Construction did a quick inspection and quick repairs and had a good, fair price.”
“I was very well satisfied with the work.”
“They are a great company to work with! They are punctual and thorough. The work is really, and they clean the job site when they are done.”
“They were extremely professional and prompt. It was a great service that was reasonably priced.”
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“Dustin with Houston Roofing and Construction was amazing. From the initial walk through, all the way through the project to completion. The quality of the work that the team did was amazing, even with weather delays the work was completed in a timely manner. Through out the whole project Dustin maintained contact and communicated with me so that I was never surprised. I am so glad I went with Houston Roofing and Construction”
“There are benefits with not always going with the lowest bidder. Quick and easy job.”
“Wonderful service!”
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“This is one of the few companies in our area that does carry the highest level of certification, master elite, from the manufacturer that allows them to offer the full extended warranties available. Others can and did claim that they are certified, but I found out the real story when I spoke to the manufacturer's warranty department. Some had let their certification lapse, others were certified at a lower "entry" level that restricted the length of time that the warranty applied. The price difference for the highest quality warranty was judged to be insignificant considering the quality of materials used.”
“I have spread recommended Houston Roofing to several of my neighbored. In fact, Blake came & did a quote for them.”
“I loved their business, and I love how the representative handled everything for us, including the insurance claim. They were very concise and professional.”
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“The overall work was completed professionally as far as my neighbors and I can tell. The crew arrived on time, were very fast and completed the roof replacement in one day. There were few moments where the company went beyond their duty and others were disappointing. Good one: while the crew were replacing my roof they blew the power to my house. I could not restore it by flipping breakers, but the manager was very kind to call his electricians, who came, check everything and actually just flipped the breakers that were a bit stuck. They didn't take any money for call, which I appreciated a lot. The disappointing parts: 1) the crew severely damaged my garden, which I had to completely replant after a winter storm. I had several very rare and expensive shrubs and trees that were seriously damaged. They broke a half of very young new Japanese maple tree. Before they started their work, the crew put plastic sheet over the plants, but that of course does not protect the plants from asphalt shingles been dropped from three-story high roof. The guys had a garbage container near the back of the house, but when removing shingles from the front they just dropped them onto the garden below. It was heartbreaking for me to see because I spent the whole month every day working on this garden, and having them disrespecting my work was painful to see. If I knew that there will be no protection for the garden from shingles, I would have put up a tarp above the garden stretching it between the house and the fence. 2) We had some issues with Houston city permit. They requested it two days before the scheduled job day even though we scheduled it way before that. They did the job with me thinking that the permit has been granted, however only the plans were approved, they needed to purchase the permit before starting the job, which they didn't do. And I had to call them and call the permitting center quite a few numbers of times before it was resolved. That been said, I still think the guys did a great job on the roof, and I definitely use them again with some self-preparation.”
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“They work diligently, however, they did not consider anything from anyone else's perspective. They maximized the benefits to them without considering my or my insurance company's position. I was out of town for this project, so it is hard to manage the property from so far away.”
“The company does excellent work!”
“Excellent customer service!”
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“The folks at Houston Roofing were very prompt, professional and fast.”
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“They were very responsive and willing to help me out on a small project that other companies turned away.”
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“They explained everything in detail and made sure to answer any questions.”
“I am satisfied with Houston Roofing and Construction. I am satisfied with their work.”
“Robert was wonderful working with. He answered every question, and he was so good to my mother. I would highly recommend them to anybody for anything.”
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“The amount of time that it took them to get the job complete was short. They got in and out and fixed the problem and everything is great now.”
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“Fast fair friendly and professional service.”
“Justin, the salesperson, was nice. I appreciated that they came back out to resolve any issues I had.”
“Work was excellent, but price-increase was suspect.”
“Well.... The roof was installed but it was the wrong roof. Y'all agreed to re-do but no one ever came back or called... that was a year ago.”
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“They did an excellent job meeting all the requirements of the work.”
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“Excellent quality materials and very professional quality work. Roof was started and finished in two days. Finished roof shingles were beautiful, and matched the color and style shown in the literature. The Project Manager listened patiently to all of my concerns and quickly addressed any issues. I selected the hurricane resistant shingles and received a discount on my homeowners insurance. I highly recommend Houston Roofing and construction to anyone planning to put new shingles on their roof. The neighbors are jealous!”
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“I have already recommended Houston Roofing and Construction to many people. They have never let me down. They are hands down the best in Houston.”
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“The initial consultation rates a five. Execution rates, at best, a two. Resolving the core execution rates a three and a half.”
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“Justin was wonderful to work with and made sure all of my questions were answered. So reliable and trustworthy.”