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“Easy to work with and super informative, with an installation crew that dominates!”
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“Nick worked hard to help us get a new roof and proved to our insurance we needed it due to damage.”
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“They did a great job, taking care of everything as they said it would.”
“They had professional workers.”
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“It took a while to communicate with them. I had to leave voicemails. They did not show up during their timeframe. My understanding was my salesperson was on vacation and tried to communicate. It wasn't very good.”
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“The process from start to finish was a breeze. My rep was fantastic and went above and beyond! Highly recommend this company!”
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“The process was pretty painless and they did a good job on the work itself. No damage to the home and they did a good job with cleanup.”
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“We were very pleased with the work done on our roof and gutters. Communication was great and crews were timely.”
“Our sales guy, John, was really good and walked us through the process. He helped us file an insurance claim, and stuck through all the questions we had. The work was done quickly, maybe too quickly. It was a long day, lasting about 15 hours. I would have preferred it be spanned over 10 days, and in full daylight. I would have rated 5 stars. However, the company and I, did not see quite eye-to-eye on the final delivered work product. In particular, there were items included in the price that ended up not being needed/used, and there was no refund for those items. Moreover portions look sloppy, in particular the roofing material is not at a consistent length coming over the edge of the roof. I actually thought initially that the shingles would not come over the edge. John, our rep, says this is actually preferable, but it still does not look as clean as I was expecting. Back to the plus side, their work has appeared to resolve a long issue we had of leaking where our old roof met a flat roof over out patio.”
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“Talk a good story and know the insurance side well but don’t do all they claim. Class 8 truck came up the driveway when I was told shingle delivery at the road. Foreman absent most of the time so made them redo a dormer shingled in the dark completely out of square. Garage door was to be covered but not. Foreman asked if I wanted the new slate roof ripped up on the back deck. Told him it took a month to do and if he touched it I would go ballistic.(internal communication?) Left old flashing loose and never came back to fix it along with dented gutters. I had them make a new fancy chimney cap to my specs which they totally ignored. Cap was to replace old one at chimney experts advice, to get water off tapered brick rows prone to leaking. New cap was well made decorative cover put over old cap totally crooked so missed the intent completely. Installer ignored my request to seal it to the old cap to prevent water going over the brick so that chance to salvage the purpose was ignored. When I asked for the cap to be fixed and sealed per my original request I was told they now needed a crane to do that. On the positive side the roof does not leak but the chimney still does.”
“Very professional, quality personnel and work.”
“Storm Guard took care of my problem immediately! I will call them again when I have a roof or gutter problem.”
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“They explained the process very well. It was actually my first time replacing a roof, so I had no experience. They worked with my insurance. John gave me step-by-step explanations of what was going to be the next thing. I was pretty satisfied with their service. John, the main point of contact for me, did a tremendous job.”
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“They were wonderful. The salesman was terrific.”
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“Jacob is the representative that I deal with. He always goes out after storms to inspect my roof. They have replaced two roofs for me. They are a great company.”
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“Great experience. Replaced a roof on a 2-story, 2600 sq ft house. They set up with dumpsters and knocked it ALL out in 1 day. They had a team of 10-12 people work all day and were done by dinner. They dealt with my insurance company also, who didn't want to pay.”
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“I have already recommended Storm Guard to my next door neighbor. Lee H. Was kind, courteous and very helpful getting us through the insurance stage as well as needed upgrades. His crew was awesome from the time they arrived all the way through final cleanup.”
“Highly professional, quick and thorough.”
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“Storm Guard did an excellent job of reviewing their options for a new roof installation. They explained everything which made me very comfortable with my selections. The crew that did the installation were very thorough and professional.”
“Storm Guard personnel walked me through every step of the process including meeting with the insurance company since my roof had been damaged in a hail storm. They are polite, prompt, and very concerned with providing quality workmanship. Our new roof looks amazing! Thanks, Storm Guard!”
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“Chris was always friendly and prompt with all my requests. The jobs I have had done to date were done in a timely manner and completed when promised.”
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“Quality roof, great materials, work completed in timely fashion. Clean up could’ve been better. Be cautious of their “supplementation” process where they continue to go back to your insurance company and raise the price of your job. Not sure if every roofing company does this, but I think it’s borderline unethical.”