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AreaSet
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“They are very professional, the entire staff was great from the guy that gave us the estimate to the employees very professional.”
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“Hercules and Gil Stein are an awesome company. Extremely high quality and very easy to deal with. They answer phone calls and respond promptly.”
“Showed up on time, did it all work to our satisfaction and we felt the price was fair.”
“Hercules Roofing did an excellent job on the roof of my home. The work was done shortly before we purchased the home, and the company answered our questions and double-checked the work after we moved in. The staff is very professional and they came out quickly. I am very happy with Hercules Roofing!”
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“Good”
“Would not hesitate to give positive and high recommendation”
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“Hercules Roofing is always reliable and does a great job.”
“Hercules Roofing did a great job. They were professional and reliable.”
“They did a good job, and they did what they were supposed to do. My only complaint was I asked for a copy of the work that was done, and I never received it. I needed it for my insurance, but other than that, they did a great job.”
“They exceeded all of my expectations!”
“Thy are enormously reliable and prompt. They keep their promises all the time. They work fast and clean. They try not to make any disruption while working.”
“I have already recommended them.”
“They were very timely and professional.”
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“I was extremely happy with the service I received from Hercules Roofing, from the beginning to the end everything was carried out as promised.”
“Having interviewed a wide variety of roofing contractor and having some knowledge of the trade, I was comfortable with the personnel and owner, plus I wanted a "hot-mop" base and many roofers do not provide that option. I have two primary issues, especially as I elected to wait for them to be able to schedule the work; they were on schedule, and expedited the first phase; they stated they had no control over the tile delivery and it was extended twice( I have many neighbors who used other roofers and they did not have this issue); when there was reason to call this firm to obtain updates or obtain action I was ignored(the two contacts would not respond to my emails or calls); the mudding of the tiles was done in many cases carelessly and after requesting the workers remedy the situation, after a numbers of requests they finally did, but the results were marginal. They represented themselves as very professional and get it done oriented; that was not really what I experienced. A number of neighbors who want new roofs have asked me about the firm and I've been reluctant to discuss them, as two other contractors in our community have come in, gotten the work done and gone on. The hot mop is important as most owners elect to go the cheaper route.”
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“Gil was very easy to work with and answered all our questions in a timely fashion. The workers cleaned up the work site each evening and did a professional job.”
“I don't like to recommend . I would say that I was satisfied with the work.”
“I would recommend without any reservations”
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“The quality of work and service was unacceptable. I'm very disappointed as a customer. The service people were very rude.”
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“I have referred HERCULES TO SEVERAL PEOPLE. THEY HAVE RESPONDED TO MY NEEDS AT ALL TIMES”
“Did an excellent job, were quick and clean, great response to all my concerns, would highly recommend”
“Fairly priced, extremely punctual. Very clean all around the property.”
“Hercules was reasonably priced over the competition. His work was doen in a timely fashion and the clean up was perfect. What morecould you ask for but in addition everyone on the team was a pleasure to deal with.”
“They are an incredibly professional company, and they do spectacular work.”
“The entire team is great”
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“We had leaks in the roof and they had to be repaired numerous times. Some of the work had to be completely redone. We expected a much smoother experience and were dismayed at the fact that it took a year from start to finish to complete the roof so that there were no leaks due to workmanship issues. The roof is now very nice. But the process was quite challenging.”
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“very satisfy, they were on time, no extra cost, job perfectly done”
“I would highly recommend Hercules Roofing, they did a great job and were a pleasure to work with”
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“They did a really good job. They cleaned up well afterwards.”
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“Low quality workmanship and a lot of backdoor negotiations for fascia work. I find this company to be very shady and unprofessional, therefor I would not recommend to others.”
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“My experience was spectacular, so much so that I referred Hercules 13 other accounts! ”
“on time great service, Quality work”
“Have nothing but praise for all the people that replaced my roof. An excellent and trustworthy company.”
“Hercules Roofing was a fantastic experience. Our roof was installed very professionally and we could not be happier with the overall experience!!! Everything went exactly as explained when we signed the agreement.”
“Salesman was a seller. He sold me, but when the work started, the crew, putting on the most important unlay was unsupervised and worked IN THE DARK. How they could have properly seen what they were doing and not fallen is a miracle. Mark, the supervisor was great when he was here. The grout used to have the tiles adhere was bad, though, and 75% of them had to be removed and a different grout used. It left us not feeling confident that the tiles will actually hold for 10 years or through a hurricane. When I called the company to express that I was unhappy, the salesman actually yelled at me and hung up. He told me that no one had ever complained! Is that how to treat a customer? Ridiculous. Also, the grout used at the ends/points were done sloppily and we asked for some of them to be smoothed so they looked professionally finished. At the conclusion of the job, we insisted on speaking with the company owner to tell him how poorly his salesman had spoken and that it is not the customer who should have had to oversee their worker, especially at the most critical point in the job when the underpinnings were being put on.. So, it is difficult for me to recommend Hercules. Again, I have only the highest praise for Mark, the supervisor. He definitely tried to make right on everything, but with the issues we had, we don't feel confident that our neighbors and friends would not have a similarly unfortunate experience. We just hope that the ultimate quality of our new roof will prove to be hold for many years without issue.”
“Unorganized”
“Hercules Roofing is very attentive and they are pleasant to deal with.”
