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“After calling several times and leaving messages, someone finally called me back and came over. I had the beginnings of a leak. Some of the shingles had popped out and the repairman patched it up. My point- please return calls in a timely manner. I called several more times because of the leak in the same place. After spending a lot of money, someone pointed out to me that I probably should replace the roof.”
“Had Ideal out to fix a leak in one if my hot water heater stacks. Work was completed in a satisfactory way. But recently I called to get a roof inspection after Hurricane Nicholas. No response in a week after 2 calls to the office.”
“They were here on time and finished on time.”
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“Came out very quickly to address some repairs the buyers thought were needed. They did a total inspection and found things the buyer's inspector didn't find. And was able to inform the buyer that the roof used premium designer singles (to look like shack shingles) and the roof has an additional 5-8 years of life.”
“I already have recommended them several times and it has worked out well.”
“Don't usually "recommend".”
“Very professional job. Got the job done in a timely manner and did a super clean up. AND the roof looks great. Ideal has put roofs on my houses for over 40 years. One in Harris County, one in Galveston, one in Polk County and two in Montgomery County.”
“Replaced concrete tiles that had broken over the years. Did a quick and good job. Probably replaced about 40 or so.”
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“Roof had algae. Jim Hardwick came out on the same day that I called. Roof was still under warranty. He contacted GAF and took care of everything for us. Roof looks great .”
“My job was a roof repair. There were leaks around 2 chimneys and several roof vents had begun leaking during rain storms and I was concerned about one ridge vent. The Ideal Roofing inspection was much more thorough than the other bidders. The inspection covered not only the exterior of the house but also examining the interior leak areas. The inspector advised exactly what would need to be done to remedy the problem leaks and the materials required for the job. Ideals' written bid was very competitive. Ideal showed up to start the work on time and completed the work in a very timely manner. I couldn't be happier with the finished work. I'm finally leak free! Ideal Roofing will be my first call when my roof needs to be replaced.”
“Responded quickly to address roof issue. Work was done well at fair price. Crews showed up on time when promised. Highly recommend.”
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“Hired Ideal to fix a roof leak. Fixed an obvious issue with a reasonable degree of quality craftsmanship - paid quite a bit of money to do so, but the roof is still leaking and having difficulty scheduling a return visit to correct the issue once and for all. I would recommend them for quality of work, but reconsidering because of the follow up issues.”
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“I have known the owner of this company for over 40 years and he is one of the most trustworthy / hardworking people I know. Over the years he has done probably 7 roofs on properties my family has owned and his quality of work is top notch. In August Ideal just replaced the roofs on 3 townhouses we own and the work was great as always. Call Jim once you meet him you will understand. Ken”
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“work was done correctly, on time, with no "discoveries" to add to the price”
“they were very good about cleaning up thing that fell to the ground”
“The leak was not fixed the first time and the cost was high.”
“Ideal has put on my roof and taken care of any problems that I've had with the weather...”
“I always look for the best value of products when I am ready to make a big purchase. Ideal Roofing was not the cheapest but was the best value for the workmanship of a new roof for my house, replacement of a flat roof on the garage and the replacement of the skylight in the master bathroom. I would recommend Ideal Roofing if you are replacing your roof. I believe we have the best looking roof in the neighborhood.”
“Yes, I would highly recommend Ideal Roofing. Paul was the representative that I dealt with from Ideal Roofing. He was very thorough in his presentation and when I signed the contract he communicated with me every step that was taking place. Everything that he told me about the process of installation was exactly what happened. I am very happy with the service that Ideal Roofing performed on my house.”
“Ideal roofing showed up early and finished the same day. I was very pleased with the work and the appearance of the house when they finished.”
“This is the second time I have used Ideal Roofing and they did an excellent job on both of my homes. When I moved I took their name and phone number with me and fortunately they also did business where my new home was located.”
“Great job. Great price. Roof looks awesome.”
“Great job. Quick and on budget.”
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“They were great and they went above and beyond.”
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“They are very professional, always there whenever we call in with a roof problem, and they answer all of our questions. To me it seems they go above and beyond what is expected.”
“I was extremely pleased with the roofing project. I have told others about it. Our neighbors on each side were amazed at how fast they were in and out and how clean they kept the job site. We are really pleased.”
“I like the work that they do. I have had them do multiple projects for me and they last.”
“They did good work!”
“I'm happy with the work, but they need to be a little more verbal with the work that they do when they leave a job. Their communication about the work that was done could have been better.”
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“Jose evaluted our project and gave us different options to consider. He suggested an option that was lower in price but provided the same value. I really appreciated his opinion and he did a great job.”
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