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“No work has been done. We signed the contract months ago”
“found communication on work to be done completely incomplete”
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“I asked that more work be performed after the initial work was completed. Eric came out and took photos but never sent the new quote.”
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“I am pleased to say that Mr. Julien Freville solved each problem with integrity and professionalism. He is a pleasure to work with and very knowledgeable.”
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“Great job! Honest, efficient, detail oriented. Worked with us around timing and availability, no hidden fees or extra costs. Great follow up on all questions and concerns.”
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“They were very professional, timely, and checked their work. Everything was great.”
“They're awesome. They come when they say they're going to come and do awesome work.”
“Julian is the best! And work team was great and project managers all very helpful and communicative”
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“The only thing that was done somewhat "right" was the flat roof replacement, which has some minor low spots (pooling) near the gutters. During the window replacement, the somewhat intricate interior trim around windows was replaced with a generic trim, which required a 6-months long delay to acquire only after pointing out the contract states the same trim will also be replaced, and then actually paint. Then, they "forgot" about finishing my job until I escalated. Because the original trim was removed, other trim from windows needed to be harvested. The painted trim doesn't match - which I repainted myself. Rooftop patio membrane replacement was poor, and has a significant pooling issue. While replacing the membrane, the workers broke a line on the new air conditioning system, in the middle of summer. There were other issues, too.”
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“They addressed my promptly and efficiently. We had a minor communication issue, but overall it looks so much better. I would recommend this company for any siding issues”
“Josh was very professional and very thorough in his assessment of my home exterior. He provided a very detailed explanation and recommended only work that was needed.”
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“Inconsistent work and a headache to get them to do it right. Still unsatisfied with a lot of the finishing work.”
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“No work has been done at my residence yet.”
“I have already been asked by several neighbors who did the siding and windows and I recommended Exterior Medics to neighbors and will certainly recommend Exterior Medics to friends.”
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“Exterior Medics conducted extensive attic and exterior inspections of the roof prior to submitting a proposal. Their agent reviewed all defects and offered solutions and risk assessments for my evaluation which greatly aided my decision process. After award, the work crews arrived on time and as scheduled. The work ethic of the tradespeople was reflected by a quality project completed safely and on-time per the contract. I would recommend Exterior Medics to a friend.”
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“They had quality work.”
“I had worked with them on a few projects over the last several years, and have been very pleased with the quality of work, competitive pricing, and excellent customer service.”
“They were professional throughout the whole process.”
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“Ron and Josh were very easy to work with. They were very professional. What's most significant is that when I altered our plans based on what I felt was not needed, they didn't argue or try to sell me something I didn't really need. That's rare in today's world. If I have further work that needs to be done, I won't hesitate to call Exterior Medics.”
“The team at Exterior Medics did a fantastic job correcting our roof and gutter issues. From the initial consult to an emergency need prior to starting the project, our concerns were heard and addressed professionally. We were updated throughout the project, and have had a dry interior wall since completion.”
“We trust Exterior Medics to do a good job.”
“I have used Exterior Medics for 2 jobs in my house. The first was for a leak around the flashing over the kitchen that was allowing water to come through the kitchen cabinets when it rained. Haven't had a leak since. The other was to replace my 5 inch gutters with 6 inch gutters because the 5 inch gutters couldn't handle heavy rains. I would hire then again - they were such a blessing.”
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“Working with Exterior Medics was a breeze. They were very efficient in their work and everyone had a positive professional manner.”