“The rep who was guiding us through the process was excellent.”
“Solar Energy World did a very good job for me and I have no regrets whatsever.”
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“Our technician, Scott Grams, who was the original person who came out, was an engineering specialist. He guided us and gave us information. He was very good. All the technicians were very competent. The only negatives, in general, were arranging the time for them to come and the inspections that had to be completed. We were satisfied. It is now completed, and they came back when something needed to be repaired. That was taken care of. Everything was good. They were all very competent. It just takes time to schedule them, for the supplies, and for the technicians to come. That's the main negative for any solar company. It's not going to be done in a short time.”
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“From the beginning of the process to the end, we felt like we were in good, competent hands. Having just received our first electric bill after having gone solar, we feel very good about our decision. Thank you, Solar Energy World!”
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“I thought everything was professional and helpful.”
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“See below.”
“The service was really fast and reliable.”
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“Got what I expected.”
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“See below”
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“I had two concerns that I passed on to Daniel Stone, my point of contact. There was not a clear description at the beginning of the process about the steps of the process and what would happen and when. I felt that I was driving in a rainstorm without windshield wipers. That was uncomfortable for me. There should have been an on-site visit to talk about where the equipment would be placed at the house. There was no discussion about where the equipment would be. When the crew came to install the equipment, the guy who came to supervise the crew was not conversational. He was not willing to talk about where the equipment would go. I asked Daniel about this several times and he sent me a sketch of where it may go on the house. I showed it to the installer and that is where he put it. There should have been a site visit where someone would talk to me about where the equipment would go on the house. I thought both of these issues were unacceptable. I left it a three because I think the installation was done well. Those two concerns could have made them have a better rating.”
“Everything..”
“Straight forward, knowledgeable, answered questions readily, easy to work with, accurate and timely delivery if answers to questions and service provided”
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“Prep and install was great. Electrician left a small hole in the wall. 6 months later I am still waiting for the repair which is visible near breaker box.”
“Installation was stellar. However, when we encountered a problem several months down the road, a phone call to the service department on 12/19/2024 generated NO RESPONSE. OK, the holidays were in there, but when I didn't get a call back, I called again on 1/8/2025...and ended up with an appointment on 2/3/2025. Granted, the solar PV systems are very reliable, but one would hope that calling for service does not result in such a long delay to get a response...”
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“From the start of my solar installation until the end, SEW walked me through step by step. Their team coordinated the entire process from my HOA application, to acquiring county permits through the final installation. Even after installation, Larkin helped me to understand the process of selling SRECs back to the open market.”
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“The process took a lot longer than I thought it would, and it was very confusing and complicated.”
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“Solar Energy World- Maryland was very professional.”
“Solar Energy, we are actually booking it for our new home.”
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