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“I thought it was too expensive, but the service and people were great.”
“They were very efficient. They took the worry away, as they sent the claim to the insurance company, which was very helpful to us. We didn't have to worry about the bill right of the bat.”
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“The work quality was first rate, as was the job they did.”
“Everyone was thorough, professional and easy to work with.”
“The response was prompt, and the service was great.”
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“The tech that came out was awesome!! He explained everything in detailed and walked me through the proceed. I will 100% recommend the services and use you all again if ever needed.”
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“I was pleased overall with their responsiveness. They came out right away, and they were on time.”
“I’ve been so pleased working from California , to get my parent’ condo in Florida ready to sell.”
“They had a little problem getting started and everything took a couple months. I had to deal with insurance paperwork and all that, but overall they did a really great job.”
“They were quick, professional, and cleaned up a horrible mess I wasn't able to. They took everything away with them, too. Everything is rebuilt. Everything else was tile. They came in, cut out the soaked sewage areas into the drywall, scrubbed, and sanitized everything that was left behind. They made it real easy for the next guys to come in and rebuild it.”
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“They were extremely professional, patient, and understanding. I am truly grateful for their professionalism!”
“They did good work but fees are a little expensive.”
“911 Restoration of Miami is a reliable company with good service. They are always on time.”
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“They responded quickly, as far as, they came to the house quickly and fixed the problem.”
“The response time, quality of work, quality of the customer service, and Jose were amazing!”
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“I would rate a 0 if you had one.”
“Orestes stated that they were very functional and committed and extremely reliable and answered all of his phone calls.”
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“I've used them at least three times, and they are the only company I would use in the future for anything. They're terrific.”
“They came in an appropriate and timely manner. They were very professional and I would definitely work with them again.”
“There was a time of a long wait that was a little unnecessary. I had to wait an extra week. It was an inconvenience because it was my son's room. It took a month or longer for the job to be completed.”
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“I was satisfied with the service I received from 911 Restoration of Miami. The technician was informative and helpful.”
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“It was the worst service I have ever had in my life. I had to fire them and hire another company to fix the damage they caused. They made it seem like it was my fault when I called to get help. I hate them.”
“Initially thought they did a good job, but they're not resolving a dispute right now and they won't call back, which makes me very disappointed. They cut into the ceiling in the bathroom area and had to take out a fan and a lighting fixture. After the work was done, the fan and light did not work when they were put back in. They're not resolving who caused the problem, and they had disputes with the contractor. They told me that they'd get an electrician to figure it out and resolve it but nothing has happened yet.”
“They were extremely meticulous about protecting my furniture and floors!”
“They were very punctual, clean, and professional. Mike was great and was very responsive. The situation was very traumatic for me and they did an awesome job.”
“911 Restoration of Miami was always on time. They are a good company.”
“911 Restoration of Miami took a little too long to fix the water damage from the fire I had.”
“They are always available.”
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“The service was really good, but the price was really high.”
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“They came in, were responsive, and checked out what had to be done. They were not neat and complete in what they do. They punched holes all over the apartment and just left them. They didn't come back to repair them. We didn't know if there was water damage under the floor boards. It was incomplete.”
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“It was not good.”
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“I'm a third party (I just let them in). I'm not the owner.”
“I am very satisfied with the work that they did. I would recommend them to anyone. They are very good.”
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“They were excellent.”
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“I actually, did recommend them to a neighbor.”
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“The project was completed in Miami and I am still in Pennsylvania, I have only seen my apartment once since the project was completed and I have an issue. I have two wall hangs that they removed and wrapped in with everything. Both of them are damaged and parts broke off. I am wondering what you intend to do with that. I appreciate that you got in and got the job done quickly.”
“I wasn't there when the work was done so I can't do the whole survey but I can tell you I was very satisfied. I was in the hospital when the work was done, but my property manager was there and he said they did a great job. I had a flood at my house and I called them and they came immediately. They came with dehumidifiers and fans and got the water out of the carpet. I was so glad they responded so quickly and I was very happy with the experience.”
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