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“At the time, I had a great experience with RestorePro and would have recommended them to anyone and everyone. Since then, I probably wouldn't for the mere fact that I have tried for years to get them to close out my permit and it has yet to be done.”
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“Did not do a good job at all”
“Restorepro never completed the work that I requested despite the fact that I signed a contract with them that included a project timeline.”
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“After reaching out to several companies, Nathan and RestorePro responded and seemed eager to help fix our problems. The communication was great, and the work was done on our schedule and definitely to our satisfaction. I would definitely contact again for any future work.”
“After a fire at our house (due to ngrid moving a pole near our house), Brian Bilowz (and his crew) of Restore Pro Inc dealt with cleanup, protecting our roof, and dealing with various electrical engineers to help get our lives back to normal. It was quite a daunting task.”
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“Excellent company to work with - worked with various trades & all were a pleasure to work with and extremely knowledgeable and professional”
“They were very prompt, did the work carefully, and were easy people to work with.”
“A great team! Each person was very knowledgeable, helpful, intelligent,trustworthy, and kind hearted.”
“Incredible skilled and professional technicians – really knew what they were doing, and did a wonderful job at educating me”
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“I think that they did a great job. They did what they were supposed to do. There were no issues.”
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“They have excellent service. I cannot recommend them strongly enough.”
“They were great and easy and work with.”
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“Yes... they did a great job!”
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“We had issues where there was damage done to our door and it never got addressed. The Restorepro team did not know how to deal with that.”
“Very easy to work with. They listened to my concerns, The crew was great. great company to work with. Would recommend them to anyone in need of their services.”
“The guys were professional, friendly, knowledgeable. They did a wonderful job replacing all ceiling tiles and rug, and the wall in the kitchen.”
“Z”
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“Efficient, great quality work, friendly”
“Extremely responsive they do fantastic work and they are amazing at helping with insurance and everything. This is the only restoration company that I would use.”
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“Very professional crew”
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“They were outstanding from start to finish!”
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“Great service! Help arrived just in time and delivered a very good result.”
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“I am likely to recommend Restorepro, Inc. because they are very nice, friendly people, and they respond quickly.”
“They're very disorganized, and unfortunately, they don't have good control over their subcontractors.”
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“RestorePro was responsive, on time and did high quality work”
“Bryan tackled the problem right away. He provided some well needed words of encouragement as I faced this situation.”
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“The people at Restore Pro were always reachable and available with what I thought need immediate attention.”
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“They were very efficient and fast, They went above and beyond and did what was expected of them, and I had no issues with Restore.”
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“I could not be happier with my experience with RestorePro. When my hot water tank leaked in my finished basement, I had one carpeted room particularly damaged with water. After briefly dealing with another company that seemed more interested in expanding the area to be treated so that they would meet some minimal charge that made their effort worthwhile, I fortunately contacted RestorePro. From my initial call to Lisa, I felt that my concerns were being addressed. She set up a same day meeting with Brian who came out to assess the problem. He quickly determined what needed to be done to the affected room and arrived at an extremely reasonable price for the job. Later the same day a worker, Robel, came out to do the job. He extracted excess water from the carpet, applied an antimicrobial spray to the affected area, and then set up a fan, an air purifier, and a dehumidifier to run for several days. Before leaving, Robel took the time to make sure any tubing and electrical wires were covered so we would not trip on them. As with all the company's personnel, Robel was courteous, professional, and very friendly. When the equipment was picked up days later, the affected area was perfectly restored. RestorePro responded to my problem quickly and addressed my concerns effectively--all at a very reasonable price. More importantly, they took the time to explain the reasoning behind their expert restoration plan. RestorePro is a company that works with and for the customer. I would wholeheartedly recommend them to my family and friends.”
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“Very helpful during a stressful time”
“I would highly recommended your company very professional and courteous. Thanks for a great job.”
“Highly recommend Brian and his great team at RestorePro. Their customer service is second to none and they always explained what they were doing and why and provided timelines. We have used and recommended them several times.”
“RestorePro was very responsive and professional during our mold remediation and reconstruction. Communication from Brian at RestorePro was excellent and we always felt like we knew what was happening with the various sub-contractors. When we had an unexpected flood during the post-remediation reconstruction (having nothing to do with RestorePro or any sub-contractor), we immediately contacted Brian and he was able to send someone out within a few hours to help us manage the water and to prevent future mold growth.”
“The owner was knowledgeable. It's a complex job, involving several contractors insurance company, inspections. Company needs to explain to customers the process.”
“This can be a very stressful undertaking, removing mold from the basement. Before we got started we were very overwhelmed. Eg would we need to rent a storage container on our property to put all basement content? How could we do that without excess exposure to mold? Restore pro helped to make it manageable. They brought our contents to their warehouse and then returned them all after the remediation. They were professional, courteous, honest and all around helpful. I definitely recommend them to anyone dealing with this issue.”
“Very responsive and did all work well as promised-corrected a few minor issues without a problem.”
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“They did what they said were going to do and they were very professional.”
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“They were excellent and I was very happy with the service.”