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“Absolutely not. They failed to perform contracted services and we couldn't even get a callback.”
“They did a good job ending our mouse problem! Their solution cost thousands of dollars less than Terminix and the others, who tried to pile on a whole bunch of needless services that had nothing to do with our problem!”
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“Tech showed on time and applied the snake repellent. Job well done — snake appears to have left the area.”
“They are very professional, very timely, personable, and cordial. They were very mindful of someone with special needs. I had a dog and I asked the person if they could call and let me know 20 mins before they got there and they did.”
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“They did a great-job! I haven't seen any snakes.”
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“Job well done.”
“They were extremely professional and punctual. The work met all expectations.”
“The technicians from TruTech Inc. - Critter Control have been fabulous. However, administratively I see issues with the company.”
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“Over the past year and a half everything is not great. No responsiveness , low quality services and poor quality to customers. Nothing is right.”
“Techs are knowledgeable and thorough.”
“After quite a bit of a learning curve we are on a great relationship…the techs let me know when they are coming and what they encounter, what they did.”
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“I called TruTech a year ago, as we were seeing all sizes of Copperheads in the yard, a few a week. I have not seen one in a year of monthly treatments. Peace of mind is priceless.”
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“I regret that Critter Control was unable to solve our rodent (rat) problem. We spent $1.5K before ending the contract.”
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“The technicians were professional, responsible, informative, and personable. The service provided eradicated a mouse and chipmunk problem we had.”
“We have a new gent who is taking care of everything. He is outstanding! He is very thorough and does a superb job!”
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“I contacted them to remove a snake and later, more snakes from inside the house, I agreed to have them begin treating for the mice outside the house monthly which turned out to be very expensive. Probably $4000 dollars or more later, after a couple of years, I had a snake that was caught on a glue board in the ceiling in my bedroom. I called for removal but was told they couldn't come until the next day. The only reason I ever got the service was to deal with the snakes in the house. Who can sleep with snakes crawling around above you. Makes for great horror movies not actually having it in your house. My next door neighbor came over, got the snake and then worked to release it from the glue board and set it on its way. Free to me. Secondly, I recommended the technical to a nearby neighbor who was hearing very loud sounds in his attic. The technician would not either return his call or come out. I can't remember which it was. Not feeling very warm about using you again nor ever recommending your service.”
“My initial technician was good. After he left the company, service was poor. I received no service for the first month after his departure. After I received service during the second month, service was scheduled about one week later. This was repeated the following month. Additionally, a new technician came to my home with no advance notice. One of my bait stations is in an enclosed garden. Because nobody was home when he arrived, that station was not serviced. I decided to terminate Critter control.”
“Not at all”
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“Should the need arise, if anyone asks for a recommendation, I will provide what I know, and that's Critter Control.”
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“I had to call them multiple times to find out what results they had found. And, they didn't come by to collect the trips for weeks after the end of our agreement. Finally, they sent someone to meet with me to give me their results and recommendations. Finally.”
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“I have used Critter Control several times with regard to a bird problem. Tyler is always honest, direct, and knowledgeable. He never upsells me and always explains my options clearly.”
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“Prompt, professional, willing to leave whatever supplies necessary for the job. Take the time to walk around premises and talk about concerns.”
“yes”
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“We had squirrels in the attic. They were removed and all entries sealed.”
“I have been using Critter Control for about 4 years for a problem I had with snakes. Critter control comes monthly and I have been very satisfied with the results.”
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“The staff were incredible and professional. Even when the squirrels reappeared, they came back and solved the problem immediately. They are very responsive and polite. I will always use TruTech Inc. - Critter Control.”
“They're very responsive and helpful. They let me know every time they come out, which is once a month to access the bait traps. They have always been very friendly.”
“They removed skunks from under my porch very humanly”
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“They are really good and professional.”
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“The turnover is significant. They did a service, and I know for a fact they didn't do the service because the bait boxes were not moved. The consistency isn't there with the quality of the service.”
“Nothing was ever done. The cage was put out; we assume it was raccoons, we never saw the animal(s), the next day the place was a mess and nothing happened.”
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“It wasn't what I though. I though after removal of the birds they would put something down to keep the birds from coming back”
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“The Critter Control team were responsive and professional to work with.... they were communicative throughout the process and did a quality job removing our pest and fixing the rooftop hole that the pest made. Thank you.”
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“When I started using the services of Critter Control I was very satisfied with the service I received from Stephen Storrs. He was very responsive and attentive to my needs. That changed when he was injured and no was longer on call. The replacement personnel was unresponsive and un-attentive. I had to deal with the critter problems on my own making Critter Control unnecessary so I canceled the service.”
“We didn't catch what we were aiming for, but we tried, and great communication from the company.”
“Yes. My technician was polite, friendly, and professional.”
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“The service was okay but they made prepaid more than what the service technician performed, the service tech work order was $350 less. Now, it’s been months of sending them the service tech work order which has $350 less than what I prepaid to no avail.”
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“Already have recommended you”
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“They were on time, thorough, and professional.”
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