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“I’m happy with the service, but very unhappy with communications. They send me notices about upcoming service, but give me no way to get in touch if I need to reschedule.”
“Since critter control was taken up by a new company, you no longer feel valued as a customer.”
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“Terry from Critter Control, who has been working at my house for so many years, does everything perfectly. That is why I would recommend, and I have recommended, TruTech Inc. - Philadelphia to at least 6 people that I can think of.”
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“They have very consistent service.”
“I am very pleased with their service. They got rid of my mice and snakes.”
“They have done well by me. I did see a mouse in the house the other day and it threw me off, but it is summertime.”
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“They are very courteous, professional, and always let me know when they are coming.”
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“I couldn't ask for anything better. They are fabulous!”
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“They make this process very easy. Our critter situation is under control.”
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“The response was quick and they explained all steps needed to be taken.”
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“Technicians are prompt, thorough and always willing to help”
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“Their service is efficient and effective.”
“our experience was very good, the people we spoke to were very friendly, and helpful.”
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“My mouse invasion decreased big time!Mice in cupboards”
“The technicians I've experienced are very knowledgeable, they always call before coming, and they are very responsive.”
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“I strongly disagree.”
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“Excellent and attentive service. Technicians were clearly experienced and understood what needed to be done; they quickly identified the problem and resolved the issue exactly as they said they would. I'm also very happy that they took the time to explain what they would do and followed up with me when I had questions.”
“They're a great company. They call before they come out for service, or if they are going to be late. Very good customer service!”
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“Very liked Bob from Lancaster, always on time and efficient, very nice personality.”
“It was a great service!”
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“They were timely, professional, and informative.”
“Cheyenne is suburb. We really appreciate her knowledge and perseverance.”
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“I would recommend”
“Not Likely....see the last time I responded to a survey”
“I have found another company that handle both rodents and insects for 1/2 the price”
“They were very professional, always called in advance, and provided good service”
“They are very accommodating, and they communicate very well. Every step of the way they are communicating with you to make sure you understand everything. Even if you are not there when they arrive, you are aware they will be on our property, and what they will be doing. I am not alway home, so I don't feel someone is just popping in. They have good communciation.”
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“All previous techs did their job and serviced all areas that were requested. This tech did not service our needs as he should have.”
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“They do excellent work.”
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“They were very effective at what I hired them to do.”
“They are knowledgeable, qualified, and friendly.”
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“They arrived on time, as promised, and performed the work satisfactorily.”
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“I’ve already recommended TruTech to a neighbor. Services to alleviate my problem with voles on my property were explained well during consult. Remediation seems to be effective. The technician always lets me know exactly when the monthly visit will occur. Very polite, professional demeanor.”
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“Prompt, courteous, efficient. Kept us informed of every step, from assessment, planning, preparation, execution, follow-up.”
