“Everyone we worked with w very helpful and efficient.”
“I think the service and the demo is excellent. Also, the follow up, I think it is very good.”
“They did a good job.”
“Work was done very well and clean. They covered every floor and item while doing the job. I did find their prices rather high per window. Good windows and good work but expensive.”
“The sales technique with Power Home Remodeling was high pressured. I recieved incomplete information regarding the word decking a full deck which was in regards to roofing. I didn't recieve a copy of a permit for roofing or siding, but I am going after that today. Everything is also done electronically, and I have no way to print that out. I requested a hard copy, and it was promised to me serveral times. I have not recieve it though the job is complete, and they have all of my money. I still don't have a hard copy even though it was promised to me by some people, but other people say they cannot produce it and send it electronically.”
“They want to get you into a sale, after that their tone towards their commitments change.”
“Quick to get the job done & collect their money then the company ghosts you when you have a complaint.”
“Work done quickly and well. They removed all 22 old windows before installing the replacements, which made the house be in the forties temperature. Would have preferred one room at a time, cleaned up well after.”
“I had an enjoyable experience, very informative, and helpful.”
“Everyone i have talked with has been so friendly and professional which has made everything so much easier.”
“I've always been impressed with the work I've gotten from them over the last eight years. I started with the windows and the door in 2016 and then the roof in 2020. I had siding and a kitchen door in 2024.”
“Friendly work crew. They worked quickly and efficiently. All my questions were answered.All members people I have had contact with from your company have been accommodating and friendly.”
“Once the work was done, and we had some issues, we emailed and called them, and got no response from them to correct the problem.”
“The worst company to deal with , removed all my outside lights and they won’t installed back, they lost all the lights hardwares could not install the lights had to go buy all new lights( over $500) . I would never recommend or use power home remodeling again”
“Had some issues with the billing and the wrong window was sent”
“I feel like I fell for scam. Over-priced, not finished before the rain came, the so called “weather proofing” failed, water damaged ceiling not repaired to my satisfaction, poor communication to resolve that issue (I have chase them only to be put off again and again while they “explore options”) and they didn’t get the required building permit in a timely manner”
“I would recommend them because they did a good job.”
“This company are knowledgeable and professional and they stand by their product. 50 year warranty is fantastic and it is 1X transferable which is great if you wanted to sell your house. I also found out if your home is in a trust this does not affect the 1X transferable when selling the house which is outstanding. Yes, higher cost but better quality and warranty. All products are made by and installed by this company. No subcontractors. I would highly recommend this company.”
“Took much longer than they said, they trampled the plants, left nails and trash in the yard and driveway.”
“Great job from start to finish.”
“I strongly recommend Power Home Remodeling for window needs at a large scale.”
“Despite a few miscommunications that occurred, they made corrections to ensure we were more satisfied. Overall, they did a good job.”
“Everyone that I came in contact with from start to finish were excellent very polite and caring”
“Power Review Windows? Sure. Anything else whatsoever? Read on. We first did business with Power in 2019, having four windows replaced. When Power re-approached us again this year regarding other windows we'd discussed replacing, we also mentioned our roof was badly damaged and in need of repair; by doing this we gave Power a much larger project and profit than they'd expected to land from a five year cold call, so they leapt at the chance and very quickly put together a bid and budget plan. We now regret this decision. The contractors Power employs and trains produce excellent workmanship and they do it fast; their skill is not the source of the difficulties with Power that we experienced with this project. Our previous contract with Power, doing only window replacement, went well enough that we were receptive to their next approach despite being on the highest end of the average bids we got. Because we had been satisfied enough by their previous work here, and frankly because due to the fact that my spouse is now disabled, on chemo, with a progressively debilitating chronic illness that has stopped us from doing any of the preventive or repair work on the house we had previously been capable, and exhausted with trying to find local contractors to do the work which we normally prefer to do to support our immediate community, Power's bid was nowhere near the more affordable end for us especially since we're living on one income, but it was there and it was fast so we said yes. We informed them that the attic had a severe mold issue due to the roof damage which required professional abatement, which we'd already gotten estimates for and was a risk to our health; moreso to a high-risk patient, and speed was now of the essence. Of the two original projects, the window replacement went fine, just as the first time had. You just want windows replaced? Sure, go with these people. You won't have any regrets and I doubt many complaints; five years had gone by. The roof, not so much. We cannot recommend this to happen to friends or family. Our house required a specific attic ventilation design, which had been discussed, reiterated, discussed again, and been assured of installation. It was not. First off, the attic vent fan was never discussed or even mentioned as to whose responsibility it was to uninstall it. We should have been told we would need to attend to that by Power. It was still connected to electricity when the crew arrived. One of us had to go up into the mold and do it; lucky that they know how, AND had a professional grade respirator to be able to go up there at all since they are on chemo and at huge risk of lung infection? Communication failure from the very start: The wrong supplies were delivered to the house, and the crew that was sent to install the roof had no knowledge of any change in the work, and in fact argued with us when we saw what they were installing was the wrong system and told them to stop, going so far as to tell us that we were wrong because "there's only one way". The only fully fluent English-speaking member of the crew seemed to be the foreman, who was obviously overseeing multiple jobs because he disappeared for the vast proportion of the entire day. My spouse speaks enough Spanish to at least ask or answer questions or hold a short conversation, and understands a lot more than they still speak. This crew was not interested in communicating with us. They were there to get the job done as fast as possible and get to the next one. This appears to be Power's M.O.: Speed first, quality check later. Those crews had better be some of the highest paid in the area to be able to perform the high-quality workmanship they do at warp speed. Are they? We were later informed that this was the first time that crew of workers had ever been sent to install our version of the contracted ventilation system. That is no excuse for not knowing it existed in the first place, nor for arguing about if it existed, nor for not stopping and getting hold of the foreman or someone higher in authority involved. They cannot claim they couldn't understand us, because the use of smartphone translation apps became involved as well. Lack of respect for property damage was appalling. The entirety of the 2.5-foot raised-stone retaining wall garden bed/landscaping along the kitchen side of our house, bordering the driveway, is NOT stable for the weight of ladders and equipment; we expressly told them that as we’d learned from previous experience at replacing this roof, and they ignored this as well. Not only was the landscaping completely destroyed, stomped and crushed flat despite our pleading with the crew not to; the weight pushed out the soil bed and many of the stones are now bulged out or have fallen out of the retaining wall and soil/stone dust is falling in piles into the driveway. We cannot afford to pay to have it rebuilt and we can’t do it ourselves anymore. I sincerely doubt this would have happened at a house worth a few hundred thousand more than ours. We will not know until spring if any of the plants survived. Some were not replaceable. Again, communication issues went far across the board, not just the crews: the Power Pulse "app" that just links to the website seemed great at first for keeping up with scheduling, but it too became out of sync with appointment times different than what we were told on the phone, and many "after" photos have yet to be loaded - if they exist. Specifically, images of the soffit & fascia boards that were rotting or damaged pre-work done. I know some had to be, and not questioning that whatever was found absolutely was repaired, but it's jarring not to have the same types of pre & post photos for any work as the windows or roof projects do. Power's lack of ability to maintain reliable communications within its regional teams is troubling, as "communication" was what Power kept blaming the problems on. They also seem to be struggling with employment of the hardest-working teams like those doing roofing. One crew was still up on the roof at nearly 10pm, working late after dark with very little light; we brought out the largest LED spotlight stand we own for them but that did nothing for the safety of the men on the roof and we were very concerned for them; we find that extremely disturbing as well. It's well known that there's a shortage of workers across the country, and why, for anyone with a past as a contractor; watching the speed these crews worked at, no wonder nobody told them there even was a second type of roof vent, because there wasn't time. Apologies were made, re-scheduling the installation of the correct ventilation system took a few weeks due to weather, and then the expected "While we were up there, we noticed..." fishing expedition began. The gentleman Power sent to our home to do the "apologize, then bait" game, using an alleged refund in the amount of materials estimated for the roof to be put toward replacing the fascia and soffits and installing gutters, or it could be returned in cash, then offered a refinancing of the total loan at a lower interest rate. While we took him up on that offer, we did not appreciate that he came into the house coughing and snuffling, without a mask and before I had a chance to ask him to wear one, into the home of a high-risk patient, and exactly two weeks later, we both had COVID, with identical symptoms as his. Thanks so much for that extra bonus. While the roof itself appears to be a quality product, which only time will tell, the cost of this fiasco which is supposed to be high because of "speed and efficiency", was nowhere worth the amount of property damage, aggravation, and health risks we experienced. To sum up: If you want decent replacement windows done quickly and effectively? Sure, Power's a good choice for that. We cannot recommend them for anything else after this experience.”
“I am happy with the overall result. I think that communication with Power via the app is a very rational and convenient system. The salesperson, Taylor, gave a thorough explanation, patiently answered my questions, and her sincere attitude was very impressive. The price was reasonable and we were able to decide on the project immediately. However, the explanation until late at night was very tiring for us elderly people. Mr. Cooper, the inspector, listened to my questions and orders even in the smallest details, which I was very happy about. The workers at Zaycompany worked hard, but the details were sloppy unless I pointed them out, and communication was difficult. In the end, I was satisfied with the results.”
“From my first interaction, they were very professional, quite pleasant, and extremely informative. They walked me through the entire process, in almost excruciating detail (which is exactly what I wanted). Financing was a breeze, and the results are fantastic!”
“They were professional and provide high quality products.”
“The Power approach is to acquaint you with the changes in roofing that have occured in the past 20-30 years, and how those changes protect your home and increase its safety and value in the future.”
“they did a good job and very professional”
“I tell everyone about you and I will call you back for the next project”
“Quick to complete work. Competitive prices.”
“Very communicative operation to work with, quality materials, and the friendly and qualified crew maintained a prompt schedule to complete ur home project. Thank you!”
“Friendly courteous staff, explained/demonstrated product and installation well. Good quality product at reasonable price.”
“Power Home Remodeling came in, did their job, was very clean, and cleaned everything up. They explained everything to me. I have no complaints. They were very professional and very nice.”
“They did what they said they were going to do. I thought that they did a good job, and it looks great. The only thing is that they left some debris, and it took a while to get that picked up. A few days later, someone came around 7pm at night and said that they were here to pick up the rest of the debris, but they had already done so.”
“I would recommend Power Home Remodeling to a friend.”
“We are a POWER house! Roof, siding & now windows. Always kept in the loop (LOVE the app, btw!). Always someone available to speak to, no complaints!”
“Yes, with a few reservations. See comments below.”
“The whole process was quick and we were enformed at every step.”
“They made a mistake during our first project, which caused us to have a follow-up project done. We felt like we were being forced into the followup project. After we did the replacement roof, the gutters were not the right size, so we had to get new gutters.”
“On time, easy and adjustable to work with, cleaned up perfectly as they worked thru and at end of day. Pleasant, motivated, respectful, steadfast workers.”
“Convenient scheduling and prompt, quality work is what characterized PHR.”
“I had a very positive experience working with Power on my roof work.”
“Everything that Power supplied and installed was exceptional.”
“Out of the windows replaced on my home, two cracked. While Power Home said they would of course fix the issue and replace the broken windows, they stated it would take a month to get back out here.”
“Absolutely!”
“I have an issue with the 2016 windows and the amount of time I am waiting for the lifetime replacement. Still waiting from June 2024.”
“Power Home Remodeling was awesome! Everyone was super professional and friendly. I was supported every step of the way. No surprise fees or changes to our initial contract. Windows and Gutters were installed incredibly well, neighborhood and friends have already commented on how great the house looks now. I would definitely recommend them to anyone who needs remolding done on their home.”
“Great product and service!!!”
“Yes, if I run into anyone in need of replacement windows I will highly recommend power, and its not just windows, look into their other services as well”
“Each piece of the renovation is handled by a service provider or crew that has expertise in their concentrated area. The project still flows through the company as one entity. The Project Pulse app is the one”
“The Power Home Remodeling crew did an excellent job installing the replacement windows and door. The new front door turned out even better than expected and makes a huge difference with our front entry.”
“I highly recommend Power Home Remodeling, Roof was inspected within 24 hours, explained findings and provided me with estimate. In a few days they were available to the job. The crew worked efficiently and the cleanup was complete. Great team! Thank you so much!”
“The Power crew from NH were professional, experienced,knowledgeable,personable and their work was extremely well done.”
“We were totally satisfied beyond word at the whole process.”
“The organization and ease of being able to follow job progress, and everything else being in one place in the app is nice. I like the warranty too”
“Their work was very satisfactory”
“Everything was great. No cost until the project is complete greatly helped our confidence in trying Power Home Remodeling.”
“Very happy with the work done. Windows were installed quickly and look great. Quoting and measuring appointments were longer than expected.”
“Very pleasant to work with efficient fast working good quality would recommend 10 out of 10”
“I have recommended to a relation needing roof replacement.”
“They are a really good company. You would be satisfied with their work.”
“The work crews and representatives knew the job, well versed with putting up new siding. Very professional and could fill me in on all aspects of the project with any questions.”
“They were professional, honest, and friendly.”
“I have used Power Home Remodeling for all projects done on my home. This includes windows, doors, gutters, new roof and will be completing a siding project in November. I have been pleased with the installation and quality of all products. Any needed repairs are immediately addressed. Workers are phenomenal !”
“Power remodeling was introduced with a knock on the door . We just replaced the roof and needed new gutters . The youngsters quickly made a call to Power and the customer service gave next day appointment. Austin was in time measured gutters and also suggested replacing the entry door as it is 22 years old . We liked the price and accepted the offer . They completed both jobs in 6 weeks . Thanks to their teamwork.”
“The sales process was good. The installation process was mostly good. There were some issues on the post sale, but I am overall satisfied.”
“We had siding done and doors replaced. The crews work efficiently and the work areas where clean every day they work. It took one week to complete our project. Workers were very professional and they did a top notch job.”
“It was a very good experience and well executed quality project”
“Highly recommend power Home for any home project, The crew all did a fabulous job and all worked as a team! Totally high professional team!!!”
“The workers did a great job! They were so professional and very nice. I felt so comfortable and at ease. Adam was so patient as I asked him some questions. He took the time to explain in detail any concerns I had. Another gentleman, didn’t get his name, took the time to explain the lock system and was so nice. They did a great job … my wife and I love the doors!!!”
“The crew doing the doors was excellent. The roofing process I am not completely happy with.”
“Most of the trim work is very poor quality”
“Polite great presentation knowlegable done on time price well”
“PHR did a good job on our roof replacement. I was pleased with the materials and approach. We had a hiccup with a skylight window that I had signed a waiver on but they were able to repair it. Overall very pleased.”
“It's my second time with them, and I am completely happy with the workmanship, timing and explanation. I'm very happy with both times I used them.”
“Power Home Remodeling did a very good job. I am very happy.”
“********** 10 stars. Smooth operation start to finish...”
“They were very professional from start to finish!”
“I would definitely telll others about the great quality work. I feel confident that if I have any concerns that POWER will take care of it. I’m hoping everything will be great for many years. Thank you for peace of mind”
“I think that they should have their electrician replace all the lights in the house.”
“I am so pleased with the quality of the windows and the Power Home professionals were very relatable which took away any doubts that Unmade the right choice.”
“Power Home Remodeling did a professional job.”
“The quality provided for the cost.”
“Everything was great! Sales (lasted too long), installation, employees, etc.”
“see comments below”
“Power Home Remodeling was easy to work with. Everyone was friendly, and the work was done quickly and on time. Overall, it was a great experience.”
“My experience with Power Home Remodeling was great. I found their service is marked by efficient and puntuality. I had replacement windows install and found the workers to be friendly, polite and really found them to take the time to install my windows with quality workmanship. Also, I found whenever I had questions, their communications with me was always clear and transparent.”
“The whole experience from beginning to end was pleasant I didn't feel stressed or worried at all.”
“Good to work with ,would definitely recommend Power for home improvements . I’m a satisfied customer!”
“The process and work were exceptional”
“I highly recommend Power, to any looking for the best quality, price, and workmanship”
“Did a great job quick and professional. But still waiting on an electrician to show up and finish the work behind the meter installation. And an out door outlet to be put back properly. They capped all the windows except one still waiting on that.”
“Most of the experience was satisfactory, but there were a couple of issues.”
“The company does a good job but you have to ask the install team the more specific questions. Sales team promises you too much.”
“They were efficient and professional. The workmanship was great.”
“I would definitely recommend Power to anyone who is looking for their product and service. I would contact them again.”
“I wouldn't recommend Power Home Remodeling to anyone because of the situation I am in right now with them.”
“They were excellent in everything they did.”
“They were very accommodating and professional.”