“The people who work for Power Home Remodeling are very courteous and helpful, especially to senior citizens.”
“They were very professional and very, very nice to deal with. The installers who came into my home explained everything to me about what they were doing. They took safety precautions, covered everything, and removed all materials so there was nothing left on the outside or the inside of the house. I'm so happy with it! The job was done very well!”
“Professional, Courtesy, Cleanliness and respectful...”
“Everyone, repeat everyone, with Power was fantastic, courteous and professional”
“I receive lots of compliments from my neighbors how beautiful my house looked now. That says it all about Power Home Remodeling's work!! Great job! Thank you!”
“Power was recommended to me. So I feel strongly about paying it forward. I am pleased with the results at my house.”
“All work was done quicker than expected”
“The people that came out were absolutely awesome. They worked nonstop, and they did a good job working in the cold. Rich, Laura, and Jimmy, were awesome. Ross came to inspect, and he was awesome too. They are really good people, and I am very pleased. I've been talking about them to everyone, and hopefully that brings in some business for them.”
“I like Power because of their service and warranty. The people are serious, diligent, friendly, helpful, and quickly answer my questions.”
“Workers did an excellent job, great at keeping the site as clean as possible during construction.”
“The windows are great, but the installation quality and standard was not.”
“Please make sure the estimate is a full estimate and you are not left hanging like we were.”
“I was truly impressed from the day Ali your sales rep entered my home with her careful and informative review of my windows and back door. To meeting with Joe & his crew on the day of installation. Everyone was polite, professional and did an excellent job of installing my 8 windows & sliding glass door. It was a pleasure and I’m enjoying the security & the comfortability of my new windows and door. My home is much more comfortable now that no cold air is seeping in, and am hoping that I will see a significant decrease in my heating bill. Thank you so much for such beautiful service.”
“They were professional and know exactly what to do. They remove your old windows and they also cleaned your new windows.”
“I was told service would be between 0800 & 10 am they showed up and ready to work st 0800 !”
“Without a doubt, this has been a very pleasant experience. The entire process went well from the person who first showed up at my front door to the last of the work crew's departure.”
“The project was scheduled and executed according to the initial plan that was laid out.”
“Had some issues with the windows and the flashing. The QC person came out and said he had it documented and it would be taken care of within 10 days. That time period came and went and I heard nothing. I had to call to see what was happening. I spoke to Michael Bornhoeft who told me to send pictures and he would take care of it and would keep me in the loop. Again I heard nothing. I reached out to him again and he apologized for not getting back to me. He scheduled the flashing repair for January 11th and said he’d get back to me about the window repair. I never heard back. I called back again asking for a manager. I spoke to Matt Hahn, and explained everything. He is the only one that has been involved in actually trying to rectify the issues. He came to the house to see what the problems with the windows were and confirmed the repair date for the flashing. It turns out the QC person never got the repairs documented. I find it very frustrating when a company is so diligent when they want the business and want to get paid but when issues arise no one responds! THIS IS NOT GOOD BUSINESS! Thank you Matt Hahn for the help!”
“They were very polite, clean, and very accommodating.”
“The prices are very high.”
“So far the windows seem great. The installers were very nice and seemed knowledgeable. The overkill on sales is a bit much.”
“I would recommend you to any family and neighbors.”
“It was great.”
“Excellent service, fast response and great quality materials.”
“i was bullied into getting ALL my gutters done even though the front of house and back of house addition gutters were capped and working well. i had to fight like hell to have just the work done that I wanted. The old siding and gutter removal went well. The day of siding installation the 2 workers on the job spoke no English. They used the shingle roof of my addition to stand on to perform part of the job and caused degranulation and scuffing of the shingles. I was told by sales person that this would not happen , that they would work from a scaffolding or some such thing, They did not. At completion of the shingle job, the workers shut my garage door leaving big boxes and piles of materials in my garage, and left without a word. I had to call Power twice to have them come remove the extra building materials so I could put my car away. The clean up after the siding job was poor. I picked up 40 nails from the sidewalks, driveway, street. A visitor to my house got a flat tire before I realized that there were still many nails to pick up. Two weeks to the day later, a huge gust of wind blew up the edge of my flat roof of which I suspect the drip edge was loosened by the guys who installed the new gutters across the back. This new roof cost me an additional $14,300 and insurance is willing to pay less than half of that unnecessary cost . The one good thing I can say about the job is ...it looks nice, and the job manager who was there the first day during old siding removal was so nice and helpful. I wish I knew his name so he could get credit for it.”
“I like the product. Installation manager was very good at getting things scheduled for installation crew to come back and fix many issues. Installation crew was a big disappointment.”
“It was the worse home improvement experience I’ve ever had, I had five different men from your company here at one point or another and not once did any of them tell me the lineals would be revealed and raw, I had to have the installers cover them. I live alone and I have a two story house. It would cost me to have a contractor come out and scrap and caulk and paint thirteen windows after already paying 13 k for windows that I was told would be completely done in one day. I feel I was taken advantage of and misled. Also the windows were measured wrong and the installer’s came put two windows in and took one out and put the old one back in and left. I had two windows unfinished on the outside for two weeks until new windows were ordered and I had to move everything again to have them come at a later date. The first salesman said I’d have them by thanksgiving. So for two weeks my house looked a mess from the outside. And then your company doesn’t want to honor the warranty for leaks. I paid on time without issue, I didn’t get a discount as promised by Brandon when I had to wait for new windows, instead I got a runaround about how I should of known about unfinished windows. I’m not in the window business.”
“All of the representatives that came to my house were very professional, knowledgeable of the product I was purchasing and easy to work with.”
“This company was very professional from”
“Yes I would recommend powet home to anyone that needs to upgrade anything to their home”
“They cleaned up and they were professional. They got the job done and were willing to help the homeowner.”
“The work was satisfactory and done on time.”
“The salespersons all seem to love the company and the product. The workers were efficient and professional. The warranty is a real plus, too.”
“Power Home Remodeling was a pleasure to work with. Everyone was very professional and the work was excellent. I would recommend them highly to anyone looking to re-side their home.”
“The timeliness and efficiency of the job was excellent. The price gave me pause.”
“Everything went very smooth. One day installation. My house is warmer thanks to the new windows.”
“The most important thing is that I am so proud to say that my home is not chilly anymore because of Power Home Remodeling they did a great job and highly appreciated everyone that came to my home very respectful and helpful thank you so much 😊”
“We had a (misunderstanding)that was taking care to my satisfaction, generally they did a good work”
“Make sure you get other estimates so you have a way to bargain. They came in, and I didn't have any idea what else was out there. I asked about their competition, and they tried to show me on paper, but it is good to have someone come in. When they knock on the door and say let me give you an estimate, you're kind of caught off guard. I didn't know what questions to ask. The company should encourage customers to get another estimate if they are so sure they have the best offer.”
“I have a skylight and they changed all of them. One of them is missing a frame. I reached out to them and they're telling me I need to locate a local handyman and they are not responsible for it. Then the fact that I have three of them. Two of them work. They didn't break it, but one of them is missing the frame. They told me that I needed to contact someone else and said they were not responsible for it. I showed a photo of them.”
“Bad customer service refuses to call us back to fix a couple of issues from the project”
“Constantly communicating with the customer was of utmost importance to me… and POWER filled that need 100%. Extremely professional, on time , And definitely worth the price!”
“Very efficient, cleaned up well. Courteous work crew. Pella windows are excellent quality. Sales staff was professional. Price is fair.”
“Overall I was satisfied and appreciative of everything.”
“When they put my door on they didn't connect my front doorbell.”
“I would give a friend Power Home name as a suggested choice of remodeling contractors”
“The quality of the installation is impeccable! The care taken to ensure the beautiful final product was much appreciated. Dan the project manager ensured everything went well.”
“We would highly recommend your company to all our friends and relatives. The service and products we received were excellent.”
“they did great work. the work was done in timely manner”
“Power Home Remodeling did a great job but failed to take care of a the holes and paint that were left on my home after replacing gutters. This will cost me extra money to take care of this problem.”
“Power is a nationally recognized brand. Their sales, project managers, and installers are very professional in what they do. They communicate effectively and follow up.”
“The people were excellent, did what they had to do, but did leave some garbage behind. I hope they come and pick it up.”
“The work was done efficiently and professionaly in all areas. The cost of the project was within my budget and reaso able .”
“I would definitely recommend Power Home Remodeling. They did an excellent job. I have them coming back out for more siding work for how happy I am on the Sidon if to my main house.”
“Customer service was excellent; however, a couple of things were questionable about the final product.”
“Satisfied with materials used but disappointed with poor communication and sloppy workmanship. See comments below for details.”
“They treated me with respect and I felt confident that I made the right choice!”
“Between Power Home Remodeling's level of professionalism, communication, timeliness, and cost-effectiveness, I really appreciated it all around. There were no complaints from my end.”
“I had 2 sky lights replaced, new roof, trim and gutters. Did an excellent job.”
“Everyone was very nice and it was a pleasure having them in our home. Did a good job with our windows.”
“Window installers did a great job. They were very thorough, professional and courteous.”
“Please complete clean up work first. Them survey will be hreat”
“There's a draft coming thru the bathroom window and kitchen windows.”
“Professional , Punctual, Reliable”
“Great company and top notch product. Everyone we spoke with were informative and professional. Highly recommended.”
“The experience was good.”
“I think Power Home Remodeling did a fantastic job.”
“I highly recommend Power house remodeling. They did a phenomenal job with my windows. I was very happy.”
“A little too pricey for most people I know.”
“We were told by the salesman that they have all there own workers.....we saw the exact crew put a roof on across the street for a different company....be honest.”
“Work was done in a professional manor & completed in the time frame they said even though weather conditions were not ideal.”
“I have a problem with the color they gave me. It was not what I ordered. Make sure you sign for what you want and do not trust the salesperson.”
“The worker did a very good job in a timely matter”
“They were efficient and nice. They knew what they were doing.”
“Professional and clear communication throughout the process. Expert installers who where clean and quiet during the entire Front Entry Door installation.”
“They did a great job: excellent customer service, neat work, and everything is guaranteed.”
“I have few friends with enough budget to recommend your products. Replacing only 4 windows is a financial stretch for me. Great product, but limited referral opportunity”
“I no longer can trust this company.”
“Everything from the sales representative talking to me and explaining the whole process to the installation of the windows was flawless. All of the gentleman were very knowledgeable and a pleasure to work with.”
“I am pleased with everything I have done. Everything I had a problem with was getting handled.”
“The workers were fast clean and did a great installation job”
“Yes. We were impressed with the communication , organization and the installation and quality of the windows”
“I have already recommended Power to a neighbor that asked about the windows after ours were installed.”
“1. I made it clear to the salesman that I wanted the largest replacement window possible. My home is very dark. My home had large pieces of wood that transition from the window to the walls of the house. These wood filler pieces were excessively large (1 1/2"). I asked that it be reduced to 3/4". In the Middle room the bulkhead was increased to 2 x 4. With that there was still a 1" gap at the top of the window (I have a picture.) The Salesman and another Power employee measured the windows. I seemed to me that leftover windows from other jobs were use on my house. 2. The back room had a water leak my entire life. Yes, I grew up in this house. When the men removed the window, I looked at the wood and it was COMPLETELY rotted and termite eaten. "I" pull out most of the wood, leaving a piece at the base of the window, I asked the men to remove it, while I went to Lowe's to get AZAK plastic wood. I ask them to replace the rotted wood with the AZAK. They did NOT! they replaced it with 2x4's. If any eggs were left behind, the termites will continue to eat this new wood. 3. A piece of flashing located above the back window was lifted by the workers. They just left it sticking up and out. I call Power and they sent the workers back to fix it, HOWEVER, they made it worse by putting a big hole in the flashing. I want the flashing on the back of my house to be fixed by an experienced flashing contractor. 3. Only one man spoke some English, there for I could not communicate to any of the workers. 4. The back and front of the house was left a mess with a lot of glass, wood and expandable foam left all over the ground and fig tree. I have to small dogs that could have been injured by the glass. As the men packed up in the dark, I was asked to sign some form that I could not read. 5. Earl Symore came to the house to see if I was satisfied with the install. However, he did not listen to the above complaints, he did a HARD SALE for new projects, I agreed to an attic insulation install to get rid of him. When I cancelled the projects, he came back to my house. I felt PRESSURE reinstate the projects. 6. I'm disappointed, I have a second home at the shore that needs windows desperately and I was hoping that Power would be able to do that project. But I'm not impressed.”
“As far as the installation, it's good, but the follow-up is very poor when something is wrong.”
“absolutely the installers were courteous and respectful.”
“The service was quick, but explained well and beautifully completed.”
“Payment for project difficult”
“Warning: Prepare to get a handyman for a follow up work.”
“They were extremely polite and helpful with any of our concerns before and during the installations. They showed up on time and got the work done of tearing out and replacing all 9 windows in our house in less than 7 hours. Which reduced our stress of home repairs immensely. I would definitely recommend them.”
“Project was completed quickly and thoroughly and professionally”
“Power Home Remodeling did a great job! From the sales Rep through installers, they were knowledgeable, respectful and easy to communicate with. I would recommend them to anyone seeking home remodeling looking for great product, service, and cost effectiveness.”
“We were very satisfied with the crews work and friendliness.”
“Power Home Remodeling does a thorough job. They take measurements and they send a second person to double check the measurements.”
“The finished project looks beautiful.”
“Although it seemed pricey at first (what isn’t these days), you get what you pay for and I am quite happy and satisfied with the end results. The new windows look great and I know I will enjoy them for many years to come. The process from beginning to end was easy and flawless! Thanks PHR!”
“I am very disappointed with the appearance of the flashing on my new roof. It's unsightly and I feel ripped off.”
“We were very pleased with the whole process and end result. We will definitely recommend Power to friends and family”
“From the first conversation at my front door to the completed job, absolutely outstanding! We are very pleased with the windows and also our new gutters.”
“The people were nice but didn’t understand English or American customs. They don’t know what window moulding is.”